Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries.  We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. 

The Title Express Auditor is a key member of the newly established Training & Assurance Group (TAG) — a forward-thinking team committed to operational excellence, continuous improvement, and departmental growth. This role plays a vital part in safeguarding quality standards, ensuring compliance with both internal policies and external requirements, and driving process enhancements through actionable insights.

In this remote position, you will collaborate with cross-functional teams, evaluate performance trends, and recommend improvements that shape both team development and customer outcomes. If you are detail-oriented, analytical, and motivated to create meaningful impact, this is your opportunity to be part of a team that redefines quality assurance for Title Express.

Key Responsibilities

• Perform comprehensive audits of open and closed assignments from the last 90 days across various TE teams (Owner, Lien Holder, Aged Inventory, Escalations).
• Conduct full-lot reviews, including call audits, process accuracy assessments, documentation quality checks, and system usage analysis.
• Analyze data on cycle times, error trends, and file touches to identify root causes of escalation risks and training opportunities.
• Validate accuracy of DMV requirements, Seller Grids, State Grids, and the TE Facility Operations Manual (FOM) and Process Portal.
• Partner with Training and Operations teams to address process gaps through updated documentation and targeted learning solutions.
• Support rebuttal efforts for seller-initiated audits by verifying data accuracy and aligning on expectations.
• Clearly document audit findings within the designated platform to ensure transparency and accountability.
• Participate in calibration sessions to ensure consistency in scoring and audit expectations across TAG.
• Collaborate with Product, Training, Operations, and Compliance teams to support a holistic understanding of title processes.

Ideal Candidate Profile

We are looking for a high-integrity professional who:

• Thrives on accuracy, accountability, and continuous improvement.
• Possesses a learner-first mindset with the ability to navigate complex systems and documentation.
• Can analyze data, identify trends, and communicate findings clearly and constructively.
• Demonstrates strong written and verbal communication skills.
• Adapts well to a fast-paced, remote environment and brings a solution-oriented approach to challenges.
• Takes ownership of outcomes and collaborates with positivity and professionalism.

Qualifications

• 1+ years of experience in Title Express or a related role (Owner, Lien Holder, Aged Inventory, or Escalations Team Lead preferred).
• Strong working knowledge of TE documentation, seller/state grids, DMV requirements, and audit methodologies.
• Proficiency in Microsoft Excel, Outlook, Teams, and related productivity tools.
• Exceptional attention to detail and ability to write or review process/training documentation (preferred).
• Previous experience as an SME, Team Lead, or in a quality assurance role (preferred).
• College education is a plus, but not required.

Why Join TAG?

TAG is more than a quality control team — it is a mission-driven group that combines compliance with coaching, insights with innovation, and quality with training excellence. In this role, your contributions will directly shape both team performance and customer satisfaction.

We offer a supportive remote environment, opportunities for professional growth, and the chance to be part of a team that values curiosity, clarity, and impact.

If you are ready to move beyond routine audits and into a role where your insights make a difference — TAG, you’re it.

Pay $24.60 - $27.53 per hour

Benefits:

• Medical/Dental/Vision
• 401k plus a company match
• ESPP - Employee Stock Purchase Plan
• EAP - Employee Assistance Program
• 10 Vacation days per year
• 7 Paid Company Holidays
• Life and AD&D Insurance

At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.

E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-verify Participation
• Right to Work