Join Our Team at MasterCorp, Inc.!
At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.

In today’s fast-paced business environment, the cleanliness and maintenance of environmental facilities are not just about making a good first impression; they are fundamental to the health, safety, and productivity of those who work within and visit these spaces. Within MasterCorp Commercial Services (MCS), the Environmental Services (EVS) Director provides the leadership, direction, and management for these facilities, ensuring the highest standards of cleanliness, safety, compliance, and appearance for the patients, visitors, and staff. This role requires effective communication, critical thinking skills, and the ability to manage multiple projects. The ideal candidate must have a passion for cleanliness and driving results consistently, while fostering our People Proud Culture and values: Integrity, Pride, Quality, Dependability, and Respect.

OUR VALUES

Every Associate must demonstrate our values of: 

• INTEGRITY – We never compromise on our word.  We act with transparency – we are a trusted partner. 

• PRIDE – We are proud of our people, and they are proud to work for MasterCorp. 

• QUALITY – We do things the right way and strive to continuously improve.

• DEPENDABILITY – We keep our promises.  We are accountable for our actions.  We meet or beat our deadlines – you can count on us. 

• RESPECT – We value and appreciate every member of our team.  We treat each other as we wish to be treated ourselves.

COMPETENCIES REQUIRED

• Decision Quality – Makes good and timely decisions that keep the organization moving forward.

• Directs Work – Provides direction, delegating, and removing obstacles to get work done.

• Builds Effective Teams – Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals.

• Being Resilient – Rebounds from setbacks and adversity when facing difficult situations.

• Instills Trust – Gains the confidence and trust of others through honesty, integrity, and authenticity.

• Customer Focus – Builds strong customer relationships and delivers customer-centric solutions.

• Drives Results – Consistently achieves results, even under tough circumstances.

• Communicates Effectively – Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

• Develops Talent – Develops people to meet both their career goals and the organization’s goals.

• Financial Acumen – Interprets and applies understanding of key financial indicators to make better business decisions.

• Plans and Aligns – Plans and prioritizes work to meet commitments aligned with organizational goals.

• Organizational Savvy – Maneuvers comfortably through complex policy, process, and people-related organization dynamics.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Develops solid working relationships with employees, peers, client, and key stakeholders.

• Develops, plans, and oversees all EVS functions for multiple clients in compliance with federal, state, and regulatory standards (DEC, TJC, OSHA, health department, etc.).

• Prepares and manages operating budgets & expenses, including, but not limited to, labor, supplies, equipment, consumables, and all other MCS/client required budgets.

• Oversees weekly staffing needs and schedules; provides feedback on a day-to-day basis to ensure compliance with staffing guidelines and budgeted labor hours.

• Ensures compliance with new hire onboarding process and supports on-going operational training by MasterCorp and client regulatory standards.

• Ensures that managers, supervisors, and leads are compliant with all quality assurance training, and inspection requirements.

• Conduct routine site inspections of facilities, oversee survey readiness, prepare reports as needed and implement and integrate Orange QC quality measures with 100% compliance.

• Oversee operations of accounts, i.e., quality control, labor pool, and managing employees to ensure they are following contractual obligations.

• Responsible for partnering with Human Resource Business Partners to manage HR duties, including staffing to target needs, hiring and onboarding compliance(E-Verify), training & development, coaching and counselling, injury reporting, as well as payroll management and reporting.

• Responsible for ensuring completion of floor care and/or assisting floor technicians in completion of contractual obligations.

• Participate in healthcare site specific regulatory committees, such as Safety, Environment of care, Infection control, and Quality improvement.
   

EXPERIENCE AND EDUCATION

• Education: Bachelor's degree or equivalent experience in lieu of degree.

• Certified Health Care Environmental Services Professionals (CHESP) – preferred.

• Excellent organizational skills with demonstrated ability to manage multiple tasks and prioritize or delegate as needed.

• Proficient in Microsoft Office 365 Suite (Word, Excel, Outlook, PowerPoint, Teams, Etc.)

• This role requires flexibility to support a 24/7 operation, with some evening and weekend availability.

The Director of Environmental Services is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.

Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
________________________________________
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.