GENESIS HEALTHCARE SYSTEM
 

In order to fill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate, exceptional, and affordable healthcare services, all employees of Genesis HealthCare System must be committed to living the Genesis Mission and Genesis values of Compassion, Excellence, Integrity, Team, and Innovation. All employees must regard themselves as an ‘owner’ of Genesis and keep our patients at the center of everything we do - always. 

Position Details:

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

Department:

Ambulatory Pharmacy Admin

This position will require the incumbent to be physically in the office, five days a week.

Overview of Position:

Primary focus is to support the operational efficiency of Genesis Outpatient Pharmacies businesses by coordinating fiscal management activities, performing data analysis and maintaining departmental statistics and reports. This role is responsible for developing, preparing, and maintaining quality data analytics that will be utilized by Genesis Outpatient Pharmacies leaders across various settings and promote new opportunities for the organization. Utilizing delivering the data to make effective change and enhancing efficiencies and optimal revenue. Development of best practices in collecting, analyzing, and reporting data. Project management, cost accounting, and IT skills will be employed to work with multiple levels of management across the health system.

ESSENTIAL DUTIES
1.    Third Party Plan Analysis and Assessment:

• Determine effective plan reimbursement levels and factors affecting those metrics
• Analyze and report on direct and indirect remuneration (DIR) fees  
• Explore, discover, and propose performance enhancing opportunities
• Find transactional anomalies and determine impact analysis
• Measure and identify the impact of different third-party insurance plans on overall operations
• Assist with third party plan participation decisions with Genesis leadership
• Contractual compliance and review

2.    Prescription Data Analysis

• Retrieve and analyze prescription records 
• "Data Mine” and report on various Ad Hoc requests 
• Produce reports based on financial, payor, clinical and other defined variables to aid in business decisions

3.    Compliance Assessment

     Works closely with Ambulatory Pharmacy Manager and Director to: 

• Maintain knowledge and be experienced with Ohio Pharmacy Laws and how they apply to operations 
• Understands third party plan contractual requirements stays current on all addendums and amendments
• Oversees all audits, analysis, and follow-up.

4.    Oversees the Inventory Control Specialist to:

• Create and maintain inventory tracking and control reports 
• Assist, determine and adjust inventory targets and thresholds based on best practice and historical data 
• Assess inventory management effectiveness
• Support store managers with data, tools and guidance/training

5.    Pharmacy Financial Analysis
Assess key business statements: 

• Balance Sheet — total assets & total liabilities (net worth)
• Income Statement — revenue & expenses (performance of business)
• Operational Equity — retained earnings over time (health of business)
• Cash Flow — cash in & cash out (viability of business) 

6.    Store Performance

• Identify, measure and compare performance metrics 
• Identify operational deficiencies and opportunities to address and improve.
• Maintain, refine, and enhance the Genesis Outpatient Pharmacies Dashboard

7.    Policy and Procedure Development

• Participate in policy and procedure development and implementation
• Serves as an active member on the Genesis leadership team

9.    Assists Director with special projects as assigned.
 

QUALIFICATIONS
1.    Bachelor’s degree in business information systems, business administration, or related field. In place of a bachelor's degree, an equivalent combination of education, certifications, and experience may be considered.
2.    Minimum of one (1) year of experience in a management or supervisory role. 
3.    Minimum of one (1) year of experience in business intelligence and/or data analytics 
4.    Minimum one (1) year of experience working on business intelligence projects  
5.    Excellent verbal and written communication skills and the ability to listen and convey messages clearly and concisely 
6.    Excellent organization and follow-up skills and the ability to take initiative as well as a proactive problem-solving approach 
7.    Detail oriented with the ability to synthesize information from multiple sources 
8.    Team oriented with good interpersonal skills and the ability to collaborate effectively with peers and customers 
9.    Comfortable providing input and alternative views in a healthy, constructive way 
10.    Excellent interpersonal, decision-making, facilitation, conflict resolution and analytical skills 
11.    Ability to work independently and under pressure in a complex and changing working environment 
12.    Extensive knowledge of Microsoft Office, such as Work, Excel, PowerPoint, and pharmacy operating systems

PATIENT CENTERED CARE & BEHAVIORAL EXPECTATIONS
1.    Living the Genesis Mission, Vision and Values
• Performs work in a manner that is quality focused.
• Treats patients, co-workers, visitors and volunteers with courtesy, compassion, empathy and respect.
• Results oriented and focused on achievement of objectives.
• Acknowledges and responds to the diversity of people and the situation.
• Encourages peers (others) to be owners of change.
• Always makes the effort to anticipate and exceed customer needs and expectations.
• Possesses the ability to engage others with patience and understanding.
• Acts in a manner that creates positive first and lasting impressions.
• Demonstrates the ability to own issues until they are resolved.
2.    Patient Centered Care (patients/families, physicians, co-workers, all other internal/external customers)
• Introduces self and role…connects with everyone.
• Communicates effectively (i.e. advising others of actions, pertinent information, time durations, etc.) and asks for feedback.
• Asks for and anticipates needs and concerns of others.
• Maintains a positive work environment for staff and a healing environment for patients (i.e. safe, clean, quiet, etc.)
• Maintains the dignity and privacy of each person; manages confidential/sensitive information appropriately.
• Responds to requests in an appropriate and timely manner.
• Exits patient/customer encounters courteously, asking if there are additional needs that can be addressed.
3.    Promotes Patient and Employee Safety 
• Demonstrates safe Patient Handling (i.e. transfers, transport, care administration, nutrition, medication, etc.) 
• Demonstrates safe Materials Handling (i.e. appropriate use and disposal of chemicals, infectious wastes, etc.)
• Demonstrates appropriate knowledge of Infectious Disease precautions and use of proper protective equipment
• Demonstrates Slips/Trips and Falls Awareness.
• Actively contributes to maintaining a safe, clean and quiet environment.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.  

1.    Works in an office/Pharmacy environment.
2.    Travels to various locations.  Answers telephone calls, uses personal computer and other business machines requiring the ability to apply finger dexterity.  Individual bends, reaches, pushes and pulls file drawers to file records and reports.
3.    Regularly lift or move 10 pounds, frequently lift or move up to 25 pounds and occasionally lift or move up to 50 pounds.
4.    Vision abilities required include up close vision, peripheral vision, depth perception and the ability to adjust focus.
5.    May be required to periodically rotate shifts and regular days off.  All system employees must be willing to work all shifts, extra hours, holidays and emergency shifts as required.

This description reflects in general terms the type and level of work performed.  It is not intended to be all-inclusive, nor portray the specific duties of any one incumbent.

 

Thank you for your interest in employment at Genesis. Genesis is committed to being an equal opportunity employer. Selection of applicants for employment is based only on qualifications and the requirements of a specific job.