Job Title: Knowledge and Learning Lead

Location: London - Hybrid working model  

Applications Deadline: 13th May

About Springer Nature

Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and @SpringerNature. 

About the Role 

The Springer Nature General Counsel’s Office (GCO) is made up of seven teams which together form a trusted partner to the business. Comprising Anti-Piracy, Corporate Legal and Company Secretariat, Data Protection, Governance Risk and Compliance, Legal, and GCO Strategy & Operations, the GCO contributes to the sustainable success of Springer Nature by providing expert advice and supporting strategic ambitions whilst protecting our businesses and reputation. 

The Knowledge & Learning Lead will be responsible for shaping and delivering the learning, development, and knowledge strategy for the General Counsel’s Office (GCO). Reporting to the Director of Legal Advisory & Transformation, you will own flagship initiatives including the GCO Academy, the GCO Learning Lab, and the Knowledge base within the Digital GCO. 

This is a specialist role that ensures GCO colleagues have the skills, knowledge, and digital resources needed to deliver best-in-class services, and that the business can self-serve guidance wherever possible. You will design and implement innovative approaches to professional development, knowledge management, and digital enablement — embedding a culture of continuous learning and collaboration across the GCO. 

The position is offered on a full-time permanent basis. It is based in our London office on a hybrid working model. 

Role responsibilities:   

• Design, implement, and oversee the GCO training platforms, delivering learning programmes
•  Partner with internal stakeholders and external providers to create content that enhances legal, commercial, and business skills.
• Work with HR colleagues on the GCO Talent and Development Hub, providing a platform for experimentation, knowledge-sharing, and innovation
• Lead the design and delivery of the Digital GCO, ensuring legal knowledge and resources are accessible, user-friendly, and aligned to business needs
• Develop and maintain frameworks for capturing, storing, and sharing legal and operational knowledge
• Govern the full knowledge lifecycle, ensuring content is accurate, current, and retired when obsolete. 
• Promote a knowledge-sharing culture within the GCO, ensuring insights and best practice are easily available

Experience, Skills & Qualifications:   

Essential  

• Strong background in learning & development, knowledge management, or professional development (ideally in a legal or professional services environment).
• Experience designing and delivering training programmes or academies.
• Familiarity with knowledge management principles, tools, and digital platforms.
• Ability to work independently, managing multiple initiatives without direct reports.
• The ability to partner with law firms to understand what value they can deliver into us as an organisation and to realise that value.
• Excellent communication and stakeholder engagement skills, with the ability to influence at all levels.
• Ability to create and deliver engaging content, with strong presentation skills

Desirable  

• Experience within a corporate legal department or professional services firm.
• Exposure to digital learning platforms, intranets, or knowledge portals.
• Familiarity with innovation or change-management programmes.

To apply, please submit:

• a CV 
• a cover letter explaining your motivation for applying

At Springer Nature, our mission is to be part of progress – and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion   

For more information about career opportunities in Springer Nature please visit https://springernature.wd3.myworkdayjobs.com/SpringerNatureCareers/

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