Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast.

Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS).

Education

• High school graduate or equivalent

Experience / Qualifications

• Certified nursing assistant (CNA) or medical assistant (MA) preferred
• American Heart Association BLS certification for Healthcare Providers required
• Knowledge of computer software and PC skills. 
• Experience in the customer relations, scheduling, and office management.   
• Experience in insurance verification and authorization. 
• Must be able to multi-task job responsibilities and function with minimal supervision. 
• Experience in working in a hospital setting with high volume phone activity
• Must exhibit ability to work independently as well as member of a precision team

Position Summary

This position supports department leadership in the daily functions of the Cath Lab Services. In the Acute Recovery Unit, under the supervision of the registered nurses, the PCA will perform a variety of duties related to unit coordination, scheduling of procedures, and patient care.

Responsibilities include

• Scheduling of Procedures for CATH, EP, CARDIOLOGY, NUC MED, ANESTHESIA, etc.
  • Making copies of physician orders for pre-registration and delivering them to admitting.
  • Preparing patient charts for following the day.
  • Printing Daily schedule.
  • Preparing “Hand Off Tool” to accompany physician order for charts.
  • Calling physician’s offices for missing orders, labs, EKG’s, signed consents.
  • Will assist in maintaining  scheduling grids and general office tasks 
  • Will assist nurses in post op follow-up phone calls.
• Patient Care
  • Assist in pre/post op care of Cath/EP Lab and Cardiology patients within scope of practice
  • Sheath removal/TR band removal and monitoring
  • Perform patient transport activities
  • Communicate with patient in preferred language, knowledge of accessing and use of language line.

• Unit Coordination
  • Cover and/or assist the Client Service Coordinator to schedule patients
  • Record, maintain, and order all needed equipment and supplies, both in-house and POs for procedural rooms & ARU
  • Maintains supply room inventory as well as all of the procedure rooms.
  • Coordinates stocking of all incoming supplies, recording of received inventory.
  • Ordering and delivering supplies for Cath Lab, ARU, EP.
  • Helping manager with office duties such as laminating, copying, and filling
  • Keeping line of communication open with team members via email and other digital modalities.
  • Report any incidents through proper chain of command and complete incident reports as needed in timely manner.

• Participate in unit- based initiatives, community outreach, and team building projects.
• Other duties assigned.

Team Member Competencies

Establishing Relationships

Builds effective networks, working relationships, and alliances in order to collaborate effectively within department and organization.  Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others.

Peer Support

Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively within the team. 

Inspiring and Motivating Others

Fosters commitment and cohesiveness by facilitating cooperation and working as a team within the organization toward goal accomplishments.  Work well with others, build consensus, and ensure cooperation to complete tasks and postive work flow. 

Demonstrating Emotional Intelligence

Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills.

Acting with Integrity

Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations.  Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments.  Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments.

Being a Champion for Change and Innovation

Supports people in their efforts to try new things.  Things creatively, generates novel and valuable ideas and uses these ideas to develop new or improved processes. Accepts new ways of doing things and adapts to change.

Communicating Effectively

Speaks and writes clearly, conveys information in a concise, organized, and logical manner.  Is adept at tailoring the message to fit the interests and needs of the audience.  Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the department and organization.

Promoting Diversity and Inclusion

Treats all people with dignity and respect.  Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics.  Challenges bias and intolerance.  Develops all-inclusive groups in the realms of social interaction and communication.  Shows respect for the beliefs of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds.

Threshold Requirements

These threshold requirements are required and completed yearly basis

• Annual Joint Commission mandatory education requirements, in-service and health requirements including attendance at new employee orientation
• TB/PPD Surveillance Program
• Maintenance of required professional licensing and/or certification(s).

This is not necessarily an extensive list of all responsibilities, skills, duties, requirements, or working conditions associates with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change. I have reviewed these job requirements and verify that I can perform all essential functions of this position.