Why MSI? We thrive on solving challenges. As a leading MGA, MSI combines deep underwriting expertise with insurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers’ unique needs. We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products – from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property – delivered through agents, brokers, wholesalers and other brand partners.

Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle. Bring on your challenges and let us show you how we build insurance better.

MSI has identified the Manufactured Home (MH) Business Segment as an attractive growth opportunity, and is seeking a Business Segment Leader that will manage and oversee all aspects of MSI’s MH business including strategy and product development, pricing, underwriting, risk management, revenue, marketing, and capacity. This individual will report directly into the President, Personal Lines and be responsible for defining the vision for this de-novo business, and developing MSI’s go to market strategy, working along-side the Personal Lines Distribution, Product, and Underwriting teams.

Responsibilities

• Lead the development of the MSI MH Insurance Business, growing it as a start-up to a long-term goal of $100M+ in force premium
• Lead development of reinsurance narrative, underwriting guidelines, product rules, rates, and forms. Be the face of the program to external capacity providers, third party partners + vendors and internal constituents
• Develop distribution and go-to-market strategy, gleaning insights from competitors in the space.
• As an individual contributor leader, partner cross functionally to gain alignment, ensure appropriate focus and resourcing, while providing ongoing mentorship to underwriters and product managers to manage day to day operations
• Own relationships with third party program providers and maintain profitability of those books
• Constantly monitor the MH portfolio, partnering with product and actuarial teams to develop KPI’s and track program parameters. Ensure constant learning from all available claims, litigation, and other data sources
• Lead innovation. Bring unique coverages and differentiators to win against competitors
• Develop and leverage agent relationships to drive revenue growth in partnership with Distribution Leadership. Partner with marketing to ensure messaging and approach are amplified externally
• As a leader at MSI, set a behavioral example for building relationships with MSI cross functional teams, creating alignment and championing both successes and areas of opportunity

Experience

• Minimum 15 years’ experience in MH Insurance
• Minimum 10 years’ experience in MH Insurance as a product manager/developer or lead underwriter at a Carrier or MGA/MGU
• Experience in the MH sector, such builders, home parks, etc.
• Experience building MH Programs and obtaining reinsurance capacity preferred
• MBA is preferred

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IMPORTANT NOTICE:
This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodation to applicants and colleagues who need them for medical or religious reasons.

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The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.