Job Description

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination, and more.

About the role:

SBMA, a third-party administrator, is an affordable ACA-compliant benefits provider to thousands of employers. Their goal is to simplify the complexity of providing employee benefits. SBMA is different because of its personal service, speed of implementation, and innovative approach to benefits coverage.

SBMA is currently seeking an Account Manager I to join our growing team.

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Responsibilities:

• Manage client accounts
• Receive inbound calls and direct them to the appropriate party
• Give information and help to solve customer problems
• Assist with eligibility, enrollment, implementation, renewal, and annual review processes
• Process and ensure accuracy of client forms and applications for submission
• Verify coverage for providers
• Communicate and develop business relationships with clients, groups, and brokers.
• Scan & email documents
• Maintain professional attitude, stability, and tolerance in multi-task, time critical environment
• ID card requests
• Daily office tasks such as Outlook Inbox management, etc.
• Other group specific related tasks depending on experience and group difficulty
• If licensed, call center calls year-round are to be answered as they come in
• Special projects and other duties as assigned

REQUIRED EDUCATION AND EXPERIENCE:

• Prior insurance experience, required
• High school diploma or the recognized equivalent, required
• Prior medical benefits-related insurance experience, required
• Working knowledge of Microsoft Office (intermediate to advanced Excel knowledge)
• Prior experience working in an administrative/office setting

PREFERRED EDUCATION AND EXPERIENCE:

•  CA Life and Health Insurance License

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to multitask and prioritize effectively
• Attention to detail
•  Excellent written and verbal communication skills
• Must possess excellent verbal and written communication skills
• Ability to work well independently on assigned duties and collaborate effectively with a team
• Must be comfortable with Microsoft Office (Excel, Word, Outlook, etc.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Moderate stress due to regular deadlines and daily challenges
• High finger dexterity while typing documents and forms
• Occasionally lift up to 20lbs.

The noise level in the work environment is usually moderate

Job Type: Full-time

Pay: $26.00 - $28.00 per hour

Expected hours: 40 per week.

Pay Details:

The base compensation range for this position is $26 - $28. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

 

Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

 

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

• … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

 

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

 

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

 

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

 

Welcome, your new opportunity awaits you.