Regional Director Quality Assurance & Monitoring - East Bay Region
- (Twinsburg Post Acute) Twinsburg SNF Healthcare, LLC
- Remote - California
- 7mo ago
- Full-Time
- Remote
...
PACS East Bay Region specifically includes 18 post-acute facilities located in Antioch, Concord, Walnut Creek, Moraga, Oakland, San Leandro, Castro Valley, Hayward, and Fremont. We are seeking an experienced LVN to join our Regional Team as Regional Director of Quality Assurance and Monitoring
Join PACS: Elevate Healthcare with Us!
PACS is elevating healthcare by revolutionizing our approach to leadership and quality care. Guided by our core values of love, excellence, trust, accountability, mutual respect, and commitment, we strive to foster a culture of compassionate care within our teams and the communities we serve. As we grow rapidly, exciting opportunities await you to engage in impactful projects and contribute valuable insights to stakeholders nationwide.
If you're ready to make a difference and embrace our mission of creating real change, we invite you to join us at PACS. Together, let’s shape the future of healthcare!
Join Our Team and Thrive!
At PACS, we believe our employees are our greatest asset. That’s why we offer an exceptional benefits package designed to enhance your well-being and support your lifestyle.
Our comprehensive benefits include:
Health Coverage: Enjoy medical, dental, and vision plans to keep you and your family healthy.
PTO and Vacation: Benefit from generous paid time off and holidays to relax and recharge.
Financial Wellness: Take advantage of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) to manage your healthcare expenses effectively.
Retirement Planning: Secure your future with our 401(k) plan, complete with company contributions to help you build your retirement savings.
Support When You Need It: Our Employee Assistance Plan (EAP) provides confidential support for personal and professional challenges.
General Purpose
The Regional Director of Quality Assurance and Monitoring supports regional operations by serving on the Regional Ops team, consults with and supports facility Medical Records Directors to achieve operational excellence in records keeping
and quality assurance. The RDQAM reports to Regional Vice President of Operations. The RDQAM is to guide, mentor, and develop high-performing medical records professionals and regional support staff. The RDQAM possesses a detailed understanding of medical records keeping best practices.
Essential Duties
Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.
The RDQAM works to educate facilities and regional support staff to implement operational Policies & Procedures and best practices that have been developed by the Clinical Strategy and Governance Team.
The RDQAM has a dotted-line relationship to mentor, educate, and support facility medical records directors and other IDT members as may be requested and helpful.
Provides consulting oversight, and tracks facility Medical Records Directors, assisting with orientation of new Medical Records Director hires, and assists with coordinating facility leadership.
Completes on-site facility visits for education and monitoring of trends in documentation to support facility operations.
Conducts regular monitoring of medical records across multiple facilities to ensure regulatory compliance and documentation accuracy.
Participates in regular team meetings with SDQAM and other DQAM to address challenges and set goals.
The RDQAM reports trends to RVP and Regional Operations Teams and communicates as needed with the SDQAM and PACS Clinical Strategy and Governance Team as needed.
Coordinates Regional Ops trainings for Medical Records Directors on Medical Records best practices
Ensures Medical Records monitoring tools established within the region or by the Clinical Strategy and Governance Team are utilized to the highest level of compliance standards for the region facilities.
Educates and enforces PACS Medical Records Policy and Procedures.
Develops and distributes Regional medical records reports for quality improvement
Assists Regional Support teams and/or company defense attorneys as needed with any lawsuits, depositions, reports and document production for facilities.
Assists with record requests to ensure complete documents for release. Communicates with RVP, Regional Ops Team, and Clinical Strategy and Governance Team, and PACS Legal team about adverse events or liability
concerns.
Provides Additional Documentation Request (ADR) support and training to Facility Medical Records Directors.
Provides Triple Check training for Medical Records Directors for the facilities assigned
Supports facilities assigned in preparing for annual surveys and unannounced inspections by ensuring documentation meets state and federal standards.
Serves as a subject matter expert on HIPAA compliance, privacy regulations, and medical records retention policies.
Develops and maintains good working rapport with RVP, Regional Ops team, and the PACS Clinical Strategy and Governance Team subject matter experts.
Is proficient with all PACS electronic records systems and resources (PCC, Nethealth, PointRight, PACS Dashboards, etc.)
Fulfill other assignments as directed by the RVP, including supporting mock survey, and annual surveys at facilities as requested.
Reports to Chief Compliance Officer any concerns of compliance, including policies around fraud, waste, and abuse or violations of the PACS Code of Conduct.