Posting Date

08/25/25

Application Deadline

Open Until Filled

Pay Range

Pay for this position is $17 hourly.

This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek. Based on business needs, hours may vary from Part-time to Full-time.

Job Type

Election Workers (Seasonal)

Department

Elections

About the Position

This job posting is reserved for administrative use only and is not an active open job posting. Please do not apply to this posting unless directed by the Maricopa County Human Resources Department. Unsolicited applications submitted for this posting will not be processed.

If you have questions regarding this posting, please contact Recruitment & Talent Acquisition Services at 602-506-3755.

It's election season, and we need your help! Calling all Customer Service professionals!

As a Temporary Hotline Representative, you will take inbound calls from Poll Workers at Vote Centers, Troubleshooters, or Curbside Voters. You are responsible for creating a detailed ticket of each call, providing troubleshooting assistance, ordering supplies, and dispatching help to the Vote Center when needed.

About Us

Maricopa County Elections serves over 2.5 million registered voters as they exercise their right to make informed decisions regarding the selection of local and national leaders and ballot measures. We believe in teamwork, creating a vibrant, exciting work environment, and pursuing opportunities to make a positive impact in the communities that make up the 4th largest and fastest-growing County in the United States! Our work supports elections in cities, towns, school districts, and special districts, and we look forward to welcoming you to our team!

Proud To Offer

• Work with a greater purpose
• Opportunities for growth and development within Maricopa County
• Learn more at Work With Us | Maricopa County, AZ

We Require

A High School diploma or GED is required for this position.

Other Requirements

• Must be a registered voter, or have the ability to become a registered voter, in the State of Arizona by the time of hire
• Must pass an applicable background screening
• Must demonstrate strong professional skills with internal and external stakeholders (written, telephone, and verbal)
• Must be able to work overtime as necessary

We Also Value

• One or more years of poll worker experience
• One or more years of general office experience
• One or more years of moderate computer use experience
• One or more years of election experience
• One or more years of customer service experience
• One or more years of experience working with multi-line telephones
• Bilingual in English and Spanish is a plus, but not necessary

Job Contributions

• Takes inbound calls from Poll Workers at Vote Centers, Troubleshooters, or Curbside Voters and creates tickets detailing the call and what transpired
• Provides troubleshooting over the phone, placing tickets for order supplies, or dispatching help to the Vote Center
• Assists other divisions of Elections with their daily functions and activities, along with other job duties as assigned

Working Conditions

The employee in this position generally works in an office or administrative work environment and is not substantially exposed to adverse environmental conditions. The employee may be required to exert up to 20 pounds occasionally, 10 pounds frequently, and negligible amounts constantly. The position may require walking or standing to a significant degree. Additionally, this position may require:

• The ability to sit for extended periods
• Upper extremity repetitive motion
• The ability to review small fonts on hard copy or a computer screen
• High-volume work with constant distributions
• The ability to lift floor-to-shoulder and shoulder-to-waist a minimum of 25 pounds and carry for 100 feet
• Large volume of inbound and outbound calls
• The ability to multitask in a high-volume and time-critical work environment
• Must not engage in any political discussion
• Full-time/Temporary/Overtime/Holiday hours are mandatory during the election cycle

Selection Procedure - Maricopa County

The Maricopa County Human Resources Department reserves the right to admit to the selection process only those candidates considered to be the most highly qualified. Those selected will be assessed based on the evaluation of listed education and experience. The hiring authority will interview and select the successful candidate from a list provided by Human Resources.

All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices.

Maricopa County is an EEO/ADA Reasonable Accommodation Employer.  

Apply Now!

Attention Current Maricopa County Employees: As of 1/1/2022, the Judicial Branch of Arizona in Maricopa County formalized itself as a separate entity and employer from Maricopa County. To learn more about how that may affect you please click here.

Judicial Branch Human Resources reserves the right to move forward candidates based on the information provided directly on the application. The hiring authority will select the successful candidate based on departmental needs. 

Typically, successful candidates are hired at a salary rate up to the midpoint of the range, based on applicable experience, internal equity, and budgetary allowances. 

All Judicial Branch offers of employment and continued employment are contingent upon passing a thorough background and/or fingerprint check. Applicants must completely and fully answer any questions regarding felony and misdemeanor convictions including any convictions that have been expunged or set aside. Failure to include criminal history information is grounds for termination of an offer and employment. A conviction may not automatically disqualify an applicant. 

Judicial Branch facilities are located throughout Maricopa County.  This position may be reassigned to other locations.  Assignments will be made based upon the needs of the department.

The Judicial Branch in Maricopa County is an EEO/ADA Reasonable Accommodation Employer. 

Apply Now!