The work we do matters!

Hiring Agency:

Motor Vehicles - Agency 24

Location:

Lincoln, NE

Hiring Rate:

$18.548

Job Posting:

JR2025-00019960 Administrative Technician (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):

10-17-2025

Job Description:

Do you enjoy helping people from all walks of life? Are you looking for a career in a solution-focused, cooperative environment? If so, we invite you to join our team at the Nebraska Department of Motor Vehicles (DMV).
This position offers a unique opportunity to serve the public in person, online, and over the phone. You'll be part of a fun, supportive team in a progressive state government department. No prior experience necessary—comprehensive on-the-job training is provided!
Why You’ll Love Working Here
• Excellent benefits package, including:
o 13 paid holidays
o 12 vacation days and 12 sick days per year
o A generous 156% retirement match by the State
• A supportive and inclusive work culture
• Opportunities for professional growth and advancement
• Make a real impact on road safety and public service in Nebraska
Job Description:
As a member of the Financial Responsibility Division, you’ll help keep Nebraska roads safe by supporting key compliance and safety efforts. Job duties could include, but are not limited to:
• Processing & approving Interlock funding ensuring all actions are taken in accordance with federal and state regulations
• Communicating with Interlock companies to verify installation of interlock devices in accordance with federal and state regulations
• Responding to the public through multiple channels, including:
o Live Chat from the DMV website
o Phone inquiries
o In-person customer service at the DMV office
• Reviewing and verifying records, including driving history, court documents, crash reports, and insurance information
• Collaborating with a 13-person team focused on identifying drivers with unsafe histories and taking appropriate action
• Maintaining accurate documentation of case actions, communications, and findings

 

Requirements / Qualifications:

Minimum Qualifications: Coursework/training or experience related to research, presentation, or publication in an area related to the programs or functions of the employing agency; business administration; accounting; customer service; and/ or technical support work, including use of computer software such as word processing, spreadsheets, and database management.

Preferred: Education or experience in one or more of the following areas is helpful (but not required):

Business administration, Accounting, Research or data analysis, Customer service, Technical support

We’re looking for someone who is:

Customer service-oriented with strong communication skills

Detail-oriented, organized, and able to prioritize tasks

Technically proficient with common software (e.g., Microsoft Word, Excel, databases)

Eager to learn, grow, and contribute

Other: Some positions may require: experience and/or training that is unique to the work assigned; a valid driver’s license or the ability to provide independent authorized transportation; and/or criminal history background checks and other specific background check protocols for their agency.

 

Key Skills & Attributes:

• Keen eye for detail and accuracy
• Ability to manage multiple tasks and deadlines
• Excellent verbal and written communication
• Patience and empathy when assisting frustrated customers
• Strong sense of responsibility and reliability
• Efficient and accurate typing skills
• Commitment to ethical use of state resources

Start a meaningful career that serves every Nebraskan—apply today to become part of the DMV team!

 

Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.

Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.