The work we do matters!

Hiring Agency:

Health & Human Services - Agency 25

Location:

North Platte, NE

Hiring Rate:

$15.000

Job Posting:

JR2025-00020036 Office Technician (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):

10-20-2025

Job Description:

Join the State of Nebraska’s Division of Children and Family Services as an Office Technician!

Are you ready to start your career with a role that offers both professional growth and the opportunity to make a meaningful impact? The State of Nebraska is hiring an Office Technician to provide vital clerical support for the Division of Children and Family Services. This is the perfect entry-level opportunity for someone with a passion for helping others and a desire to build a career in public service.

What We Offer:
• 156% state-matched retirement contribution
• 13 paid holidays
• Generous leave benefits
• Tuition reimbursement
• Public Service Loan Forgiveness (PSLF)
• 79% employer-paid health insurance
• Dental and vision coverage
• Employer-paid $20,000 life insurance
• Career growth opportunities

 

Office Technician – Job Duties

Provide Front Desk Support

• Greet and assist clients and visitors.
• Answer and route incoming calls.
• Monitor lobby activity and ensure a professional environment.

Administrative Case Support

• Perform data entry for all case management functions.
• Handle data entry related to legal actions.
• Print, scan, fax, and file case documents.

ICWA Notice Processing

• Prepare and send ICWA (Indian Child Welfare Act) notices to appropriate tribes.
• Ensure accurate and timely communication in compliance with legal requirements.

Vehicle Fleet Management

• Manage scheduling, maintenance, and usage logs for agency-owned vehicles.
• Coordinate vehicle availability for staff transportation needs.

Support Staff with Referrals and Coordination

• Assist staff in creating and submitting service referrals for clients.
• Coordinate logistics and paperwork related to service provision.

Occasional Transportation Duties

• Transport state wards to appointments or services as needed.
• Maintain records of transportation activities.

General Office Duties

• Maintain office supplies and organize common areas.
• Support team members with special projects or urgent administrative needs.
• Ensure confidentiality and accuracy in all documentation.

 

Requirements/Qualifications

Minimum Qualifications: Coursework/training or experience in public contact, customer service, and/or performing and applying office/clerical support procedures, including the use of a personal computer, associated software, and office equipment.

Preferred Qualifications:

• Experience providing customer service or working with the public in a professional setting.
• Familiarity with office equipment, answering phones, and using software such as Microsoft Office (Word, Excel).
• Experience with data entry or working in databases.
• Comfortable transporting clients or coordinating logistics, particularly for sensitive populations, with attention to safety and confidentiality

Other: A valid driver’s license or the ability to provide independent authorized transportation

Knowledge, Skills, and Abilities

• Basic knowledge of office tasks like filing, scanning, and data entry.
• Good customer service skills – able to work with the public politely and professionally.
• Comfortable using computers and common programs like Microsoft Word and Excel.
• Clear communication skills, both in speaking and writing.
• Able to stay organized and manage multiple tasks at once.
• Pays attention to detail, especially when entering information or handling documents.
• Can keep information private, especially when working with sensitive cases.
• Willing and able to drive clients, including children, safely when needed.
• Works well with a team and takes direction from supervisors.

 

Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.

Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.