Responsibilities:

• Lead, coach, and inspire a high-performing team of technicians to exceed service and production goals.
• Own shop workflow, inventory management, and record-keeping to keep operations running smoothly and efficiently.
• Act as the process owner for shop activities, defining, refining, and continuously improving standards with input from technicians and the broader service team.
• Partner with the Service Manager and key stakeholders to set and achieve targets for quality, speed, and cost aligned with business and customer needs.
• Ensure full compliance with all safety programs, creating a culture where safety is non-negotiable.
• Manage schedules, resolve technical and personnel challenges, and keep operations moving seamlessly.
• Conduct regular one-on-one development conversations, driving technician growth and ensuring training requirements are consistently met.
• Work five - 8 hours schedule on Moonlight shift (8pm - 4:30am)

Qualifications:

• Bachelor’s degree or equivalent experience.
• 1–3 years of leadership experience in a service-focused environment (automotive expertise preferred but not required).
• Strong leadership presence with the ability to motivate and develop teams.
• Exceptional communication, time-management, and problem-solving skills.
• Proven ability to uphold high standards of integrity and execution in line with company values.
• Flexible schedule availability, including potential weekends and overtime.
• Proficiency with Microsoft Office Suite, Google Suite or similar tools.
• Valid driver’s license.

Why This Role Matters:

This is more than managing workflow, it’s about shaping the culture of a high-tech service operation. You’ll be at the center of keeping our autonomous fleet on the road, setting the tone for innovation, accountability, and excellence.

KEYWORDS: Jaguar, Acura, Alfa Romeo, Audi, BW, Bentley, Buick, Cadillac, Chevy, Chevrolet, Chrysler, Dodge, Fiat, Ford, GM, GMC, Genesis, Honda, Hyundai, Infiniti, Jeep, JLR, KIA, Land Rover. Lexus, Lincoln, Lotus, Lucid Motors, Maserati, Mazda, MB, Mercedes Benz, Mercedes-Benz, MINI, Mitsubishi, Nissan, Polestar, Porsche, RAM, Rivian, Rolls Royce, Rolls-Royce, SAAB, Saturn, Scion, SMART, Subaru, Suzuki, Tesla, Volkswagen, Volkswagon, VW, Volvo, Daimler, Stellantis, Renault, Tata, Zhejiang Geely, ZGH, Service Department, Fixed Ops, Fixed Operations, Customer Care, After-Sales, After Sales, Service Drive, Service Lane, Express Lane Advisor, Service Writer, Service Advisor, Service Warranty, Auto Repair Shop, Auto Maintenance, Estimator, Sales Advisor, Customer Service Advisor, ASE, Factory Certified, Manufacturer Certified, ICAR, CDK, ADP, X-time, DealerSocket, Dealership, CRM, Automotive tech, Automotive technician, Auto tech, Mechanic, Shop foreman, automotive trainer, factory trainer, vehicle repair, car sales, automotive sales, ASM, Automotive technician, auto tech, Service Technician, Service Tech, Mechanic, Line Technician, Master Technician, A Tech, B Tech, C Tech, A-Tech, B-Tech, C-Tech, GST, General Service Tech, Maintenance Technician, Lube Tech, Oil Change, Alignment Technician, Suspension Technician, Tire Tech, EV, EV Tech,  91B, mobile mechanic, electric vehicle, transmission technician, deisel, diesel, hybrid