Office Specialist

  • State of Nebraska
  • Lincoln, NE
  • 1mo ago
  • Full-Time
  • On-site

The work we do matters!

Hiring Agency:

Health & Human Services - Agency 25


Location:

Lincoln, NE


Hiring Rate:

$17.254


Job Posting:

JR2026-00024966 Office Specialist (Open)


Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):

04-22-2026


Job Description:

Job Description Summary
Are you looking to start a meaningful career in public service? Do you enjoy organizing information, working with systems, and helping others?

The Nebraska Department of Health and Human Services is hiring an Office Specialist to join our Medicaid and Long-Term Care (MLTC) Provider Relations team!

Job Summary:
The Office Specialist supports the Medicaid and Long-Term Care (MLTC) division by assisting with the enrollment, renewal, and revalidation of Medicaid providers. This position is responsible for reviewing provider documentation, initiating and reviewing fingerprint background checks, and ensuring all required materials are submitted through the Maximus system for approval or denial.
As part of the MLTC Provider Relations team, this role plays an important part in maintaining compliance and supporting the integrity of the Nebraska Medicaid provider network.

This entry-level opportunity is ideal for someone ready to grow their administrative skills while making a difference in the lives of Nebraskans.

What We Offer:
• 156% state-matched retirement contribution
• 13 paid holidays
• Generous vacation and sick leave
• Tuition reimbursement
• Public Service Loan Forgiveness (PSLF) eligibility
• 79% employer-paid health insurance
• Dental and vision coverage
• Employer-paid $20,000 life insurance
• Career growth and development opportunities


 

Job Description

What You’ll Do:

  • Review and process enrollment applications for Medicaid health care providers, ensuring all documentation—including licenses, certifications, criminal background checks, work visas, and accreditations—is accurate, complete, and compliant with regulatory requirements.

  • Coordinate and monitor Fingerprint-Based Criminal Background Checks (FCBC) as part of the provider screening and enrollment process.

  • Review, analyze, and investigate documents in our system (Maximus) to ensure providers meet State and Federal requirements

  • Communicate with providers via phone and email to request to update or add missing information

  • Monitor and disperse enrollment reports and assist with banking, owner, or billing updates

  • Respond to inquiries received in a shared email inbox

  • Help maintain accurate records and contribute to team success


 

Requirements / Qualifications

Minimum Qualifications: Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of the employing agency OR Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.

Preferred Qualifications:

At least 1 year of experience in an office, administrative, customer service or clerical support role.

Familiarity with data entry systems or electronic records management

Basic knowledge of Microsoft Office applications (Outlook, Word, Excel)

Experience handling confidential information

Experience working in Medicaid enrollment or with Medicaid


 

If you're currently employed by the State of Nebraska, please don't apply through this external career site. Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: https://link.nebraska.gov/


Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.