JOB RESPONSIBILITIES

• Equipment and Supplies Maintenance- Build and/or assemble special adaptive and complex electrical equipment and their components. Evaluates individuals and suggests appropriate accessories and recommend design changes to meet the patient's special needs. Gathers information, perform calculations and provide routine and non-routine repairs and maintenance of custom wheelchairs and their components. Serve as a resource to others.

• Customer Service- Interact with customers in a courteous, attentive and conscientious manner. Instruct patients, families and caregivers in the use and maintenance of prescription wheelchairs and all associated equipment. Make recommendations on the proper fitting and adaptations as necessary to meet the patient's special needs. Respond to patients/referral source requests, questions and complaints in a timely manner.

• Fiscal Responsibility- Demonstrates an understanding of the cost management process, and the impact of this process on the department. Serve as a liaison with CSR's for charge entry. Possesses and maintains a comprehensive knowledge base of all Medicaid and third-party payers guidelines for reimbursement.

• Business Planning- Assist in the development and presentation of business plans and strategies for expansion of services. Assist in implementation of new and expanded services. Market existing programs to internal and external referral sources.

• Training and Development- Assist in the orientation, training and development opportunities for department members. Assist in the development of departmental processes, including quality and safety.

JOB QUALIFICATIONS

• High school diploma or equivalent

• Preferred: Associate's degree in related field or equivalent

• 2+ years of work experience in a related job discipline OR equivalent combination of education and experience

• RESNA ATP certification

 

Primary Location

South Campus

 

Schedule

Full time

 

Shift

Day (United States of America)

 

Department

Home Health Rehab

 

Employee Status

Regular

 

FTE

1

 

Weekly Hours

40

 

*Expected Starting Pay Range

*Annualized pay may vary based on FTE status

$23.35 - $28.46

 

• Medical coverage starting day one of employment. View employee benefits here. 

• Competitive retirement plans  

• Tuition reimbursement for continuing education  

• Expansive employee discount programs through our many community partners  

• Shift Differential, Weekend Differential, and Weekend Option Pay Programs for qualified positions 

• Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group  

• Physical and mental health wellness programs  

• Relocation assistance available for qualified positions 

*Benefits may vary based on FTE Status and Position Type 

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s. 

 Cincinnati Children's is: 

• Recognized by U.S. News & World Report as a top 10  best Children's Hospitals in the nation for more than 15 years 

• Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding 

• Recognized as one of America’s Best Large Employers  (2025), America’s Best Employers for New Grads (2025) 

• One of the nation's America’s Most Innovative Companies as noted by Fortune 

• Consistently certified as great place to work 

• A Leading Disability Employer as noted by the National Organization on Disability 

• Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC) 

 We Embrace Innovation—Together.  We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us. 

Comprehensive job description provided upon request.

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability