Overview

The Operations Processor is responsible for processing brokerage and direct accounts with a high degree of accuracy.

Primary Responsibilities

· Review account paperwork for completeness

· Open brokerage accounts, initiate transfer requests, and add account features for transitioning firms

· Submit change of broker/dealer requests to vendors and follow up to ensure all requests are completed correctly and in a timely manner

· Record and maintain vendor contact information and processing requirements

· Process new account and maintenance requests through our ticketing system and account workflow platform according to established department policies and procedures and service level standards

· Receive, distribute, and process incoming and outgoing mail

· Participate in projects under the direction of the project lead

· Coordinate with team members to manage phones during business hours

· Actively participate in team meetings

· Adhere to and support regulatory mandates

· Maintain client confidentiality and preserve the integrity of company records and documents

· Other duties and responsibilities as assigned to support the growth of Lion Street and our Owner Firms

Skills and Experience

The ideal candidate should possess account processing experience in the financial services arena or related field. Familiarity with Pershing and their systems is preferred.

· Ability to work successfully in a team environment and take direction from other team members

· Exceptional verbal and written communication skills

· Excellent documentation and data entry skills with high degree of accuracy and attention to detail

· Strong organization and time management skills with the ability to prioritize

· Ability to function in a fast-paced environment while maintaining quality of work and accuracy

· Proficiency in Microsoft 365 (Word, Excel, and Outlook)

· Ability to problem-solve and provide creative solutions

· Ability to work independently and take initiative while being part of a team

· Proven work ethic with a high level of integrity to build trust with our clients and colleagues

· Demonstration of professionalism, accountability, customer/client focus, and teamwork

Educational/Licensing Requirements

· 2+ years’ experience in the financial services industry or related field

· High school diploma required

· College degree preferred

· Series 99

Benefits

· Competitive compensation package

· Medical, dental, vision and life insurance

· Voluntary disability

· Paid time-off

· 401K with company match

We work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.

Company Descritpion

Lion Street, Inc. is a privately held financial services distribution company based in Austin, Texas. Lion Street provides elite independent financial professionals, many of which have roots in the life insurance industry, access to the financial products, intellectual capital, and specialized resources they need to meet the sophisticated financial planning needs of their high-net-worth and corporate clients. Lion Street Financial, LLC and Lion Street Advisors, LLC are also based in Austin, Texas. Founded in 2010, Lion Street is managed by a team of experienced industry veterans.

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. 

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.