CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

CHEP USA is hiring a strategic leader to oversee our national operations network—including plant performance, transportation, compliance, and workforce strategy across CHEP-run and third-party facilities. In this high-impact role, you’ll drive network optimization, standardization, and continuous improvement while leading cross-functional collaboration with Commercial, Planning, Zero Harm, and Quality teams. With full P&L responsibility, you’ll shape supply chain initiatives, develop high-performing teams, and champion Lean and Six Sigma practices to deliver measurable results. If you're a seasoned operations executive with deep supply chain expertise and a passion for safety, innovation, and team development—this is your opportunity to lead transformation at scale.

Key Responsibilities May Include:

• Collaborate in defining the broader Supply Chain strategy and ensure its adoption and implementation across the region, tailoring it to meet local market demands.
• Supervise compliance with health and safety regulations, ensuring Zero Harm principles are embedded throughout supply chain operations.
• Oversee the regional supply chain budget, ensuring cost-effective management while meeting operational and service delivery goals.
• Manage in-region supply chain operations, ensuring full alignment with local market requirements and optimizing asset utilization.
• Oversee production site management, including identifying suppliers, negotiating contracts, managing subcontractors, and ensuring the smooth day-to-day operation of plant(s).
• Collaborate with Carrier/Transportation Management to develop and implement transportation solutions that improve efficiency and service levels.
• Ensure optimal stock balance and maximize asset productivity at plants, supporting the overall supply chain objectives and operational targets.

🚀 Director, US Operations – CHEP USA West Region

Location: United States (National Scope) ** Remote US Based
Travel: 50% and must be close to a major airport
Industry: Supply Chain & Logistics
Territory:  Western US – 9 states – 4 TPM sites and 22 3PL sites - 4 Direct Reports

Ready to lead a national network and drive operational excellence at scale?
CHEP USA is seeking a strategic, results-driven Director of US Operations to oversee our plant network, transportation/logistics operations activities with respect to CHEP pallets. This is a high-impact leadership role responsible for optimizing performance across CHEP-run and third-party facilities, driving cost efficiencies, and ensuring flawless execution of our supply chain. While ultimately responsible for all operational best practices, standardization, and related metrics, this role will also have responsibility of the outcome of Logistics processes and day to day execution to assure fulfilment. In addition, a critical link to the customer and will be responsible for working cross-functionally with the Zero Harm, Commercial, Transportation, Planning and Quality functions to drive continuous improvement strategies across the US network.

🌟 What You’ll Lead

• Full accountability for plant operations: sort, repair, heat treat, and CHEP pallet handling. 
• Transportation strategy and execution across the network.
• Network optimization, standardization, and continuous improvement initiatives.
• P&L responsibility for CHEP managed TPM (customer on site locations), and third-party operations.
• Strategic workforce planning and employee retention programs.
• Safety leadership across all facilities, championing our Zero Harm culture.
• Cross-functional collaboration with Commercial, Planning, Quality, Zero Harm, and Engineering teams.
• Compliance with federal, state, and local regulations (OSHA, EPA, DOL, etc.).
• Implementation of Lean, Six Sigma, and value stream mapping to eliminate waste and drive efficiency.

🎯 What We’re Looking For

• Bachelor’s degree in engineering, Operations, Supply Chain, or related field (MBA preferred).
• 10–12+ years in senior supply chain/operations leadership roles.
• 8–10 years of people management experience, including multi-level teams.
• Proven success in large-scale budget management and supplier/customer relationship development.
• Expertise in Lean, Six Sigma, and continuous improvement methodologies.
• P&L Responsibility with strong financial acumen, analytical skills, and executive-level communication.

💼 Why Join Us?

At CHEP, you’ll be part of a global leader in sustainable supply chain solutions. You’ll have the autonomy to lead transformation, the support to innovate, and the opportunity to make a lasting impact on how we serve our customers and communities.

💎 What We Offer:

• Competitive salary + Annual Bonus Plan
• Benefits Day 1!
• 401K with company match (up to 4%)
• FREE company-paid vision, short-term disability, and life insurance
• Tuition reimbursement, parental leave, childcare assistance, profit sharing, and MORE!

Remote Type

Fully Remote

Skills to succeed in the role

Adaptability, Cross-Functional Work, Data-Driven Decision Making, Digital Literacy, Emotional Intelligence, Feedback, Inclusive Leadership, Innovation, Learn From Mistakes, Mentorship, Motivating Teams, Prioritization, Stakeholder Engagement, Talent Development

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.