Medical Office Assistant

  • 3000 Montefiore Medical Center
  • 507 Airport Executive Park
  • 8mo ago
  • Full-Time
  • On-site

City/State:

Nanuet, New York

Grant Funded:

No

Department:

MEAC - Central Auth

Work Shift:

Day

Work Days:

MON-FRI

Scheduled Hours:

Hours Vary

Scheduled Daily Hours:

8 HOURS

Hourly Rate:

$21.00

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here.  

1. Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper ADA

2. Greet patients professionally both in person and on the phone ADA

3. Facilitates correspondence with customers, patients, and colleagues to ensure satisfaction and patient care ADA

4. Confirmation of provider name, appointment time, pre-visit e-forms and COVID-19 screening questions. ADA

5. Works collaboratively with other staff, managers, and resources ADA

6. Schedule surgical procedures and explain patient financial responsibilities. ADA

7. Answer and redirect phone calls to the appropriate department and take down messages. ADA

8. Manage and coordinate provider schedules, referrals and follow up appointments ADA

9. Obtain prior authorizations for all medications, durable medical equipment, and diagnostic test for all workers compensation and commercial payers.

10. Verify financial records and insurance, collect patient charges, and confirm patient identification upon arrival ADA

11. Pre-authorization of patient services and procedures via insurance. ADA

12. Notify providers and support staff of patient arrivals ADA

13. Facilitation of referral process for additional specialty procedures and/or tests. ADA

14. Creation, cancelation and reschedule of patient appointments. ADA

15. Ability to understand and apply workflows and job aids as indicated.  ADA

16. Knowledge and application of HIPAA and security laws. ADA

17. Perform additional duties and assignments as required ADA

Montefiore Einstein Advanced Care is an equal employment opportunity employer. Montefiore Einstein Advanced Care will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.