Job Description

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Reconcile insurance and patient payments, ensuring all payments are correctly recorded and posted in a timely manner
• Work closely with the Accounts Receivable team to follow up on unpaid or denied claims and resolve outstanding balances
• Assist with the preparation of month-end financial reports by ensuring all payments are accurately posted
• Maintain up-to-date knowledge of insurance policies, billing procedures, and industry regulations to ensure compliance
• Collaborate with other departments, such as billing and operations, to troubleshoot and resolve payment discrepancies
• Process payment adjustments and write-offs as needed based on payer agreements
• Track and report trends in payment discrepancies or delays to identify potential issues in the revenue cycle
• Assist with audits and support the internal control processes to ensure proper documentation of all transactions
• Provide support for patient billing inquiries related to insurance payments and balances
• Maintain confidentiality and adhere to HIPAA compliance when handling sensitive financial information
• Performing ad-hoc tasks and other duties as needed to support the billing team and ensure smooth operation of the revenue cycle

Compensation, Education, and Experience

• $21-$23/hr
• High School Diploma or GED
• 1+ year of experience in payment posting or healthcare billing
• Experience with Central Reach
• Familiarity with insurance billing, EOBs, and electronic remittance files
• Excellent communication, organization, and problem-solving skills

CERTIFICATES, LICENSES, REGISTRATIONS 

Must have and maintain in good standing professional license, certificate, or registration, as applicable.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit for extended periods while working at a desk or computer
• Frequent use of hands and fingers for data entry and use of office equipment
• Ability to focus on detailed tasks for extended periods while maintain high accuracy
• Ability to perform repetitive tasks involving data entry, reviewing documents, and processing payments

Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

​This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.​ While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions. 

COMMENTS:

This description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management retains the right to add or change the duties at any time.

Employee Type

NOTICE:

• By supplying your phone number, you agree to receive communication via phone or text.
• By submitting your application, you are confirming that you are legally authorized to work in the United States.

Surpass Behavior Health is an Equal Opportunity Employer