It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Summary:

The Mentor is responsible for training new employees hired within CSG’s Intellectual and Developmental Disability (IDD) Center of Excellence. This position will ensure that new hires receive the support, training, and education necessary for successful employment. The Mentor will demonstrate and role model CSG’s mission and core values. The Mentor reports directly to the Director of IDD Professional Development.

This position is part of our Adult Intellectual and Developmental Disability (IDD) Community Home Services. You will be part of a team of coworkers staffing and serving a group of community homes or residential programs.

About our IDD Community Home Services:

Our IDD Community Home Services are able to support individuals at many different levels, including complex medical needs. Individuals in this program make a home and root their lives in the community. On site staff provide support and supervision, individualized to the needs and abilities of each individual. At every level of care, each person is able to grow their life and pursue their goals from the comfort and safety of their home in the community. Working with individuals, family members and other providers, our team helps each individual to identify meaningful and life fulfilling goals and supports them in taking each step towards realizing and achieving them.

Schedule:

Full-Time

CSG is committed to your professional success:

CSG’s IDD Services is excited to offer a 2 week paid orientation for this position. Orientation includes the necessary foundational training needed before providing services in the programs and sets you up for a successful career at CSG. Orientation is held in-person at our Mountville office. Mileage reimbursement is provided for orientation related travel.

No matter where you start, CSG will help you navigate your own path. We have opportunities to learn new skills, advance in your career and help promote the growth of others. CSG provides opportunities for skill development, career advancement opportunities, and mentorship, empowering team members to chart their own unique path to success.

Wage Information:

Base Rate $19.00/hr.

Job Description:

• Schedules, trains and supports newly hired and transferred employees on foundational knowledge about the job responsibilities.

• Delivers presentations and leads group training sessions to effectively convey information to new employees. 

• Provides and coordinates specific program training including knowledge about Individuals served and facility teams.  

• Provides training to employees after the initial evaluation/introductory period as requested.

• Facilitates communications between employee and supervisor.  

• Trains the supervisors or designees on continuing development and growth process. 

• Coordinates tracking and notifications to supervisors, on-call staff and others as needed regarding the new employee training. 

• Demonstrates flexibility by utilizing a variety of training methods to meet employee’s learning needs and works a non-traditional schedule to accommodate the new hires work schedule.  

• Assists in the tracking of metrics and participates in staff development assessments.

• Trains new employees to comprehensively understand The ISP as a tool to address the needs of individuals and programs across all operational sites.

• Imparts knowledge of daily responsibilities in the residential and other work setting for which the employee is assigned.

• Understands and responds to concerns and apprehensions of new and current employees, and addresses them with dignity, respect, and a manner consistent with CSG’s Core Values.

Qualifications:

• This position requires one of the following combinations of education and experience:

• A minimum of a bachelor’s degree and 1 year working experience in IDD or a High School Diploma or equivalency and 3 years working experience in IDD. A candidate in a residential leadership position would also be considered.

• Additional requirements include:  

  • Must have a valid driver’s license, good driving record, and access to a reliable vehicle to attend training, meetings, or locations where the mentoring occurs.

  • Must have the ability to travel throughout CSG’s footprint in order to provide coverage for the training, development, and support of new hires as needed.

CSG Offers Superior Perks & Benefits:

• Medical, Dental, Prescription, & Vision Insurance available for employees, spouses, domestic partners, & dependents who qualify.

• Generous Paid Time Off & Other Paid Leave

• Extensive Paid Training

• Career Development Opportunities

• Flexible Pay Options through myFlexPay

• Family Medical and Parental Leave

• Flexible spending accounts for medical & dependent care

• Traditional or Roth 401K Plans with up to 4% employer match

• Employee Assistance Program (EAP)

• Life Insurance

• Wellness Opportunities

• Tuition Assistance

• Mentor/Mentee Opportunities

Health Insurance & Benefits availability will vary.

Make a positive impact not only in someone else's life but in your own life by becoming a valued member of the CSG Team!

Community Services Group is proud to be an Equal Opportunity Employer supporting Workforce Diversity.