About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

 

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours. 

Job Summary

The Executive Briefing Center Clerk will assist the Executive Events team with the planning and execution of events held at the Executive Briefing Center. The Clerk will be responsible for completing event room setups, performing data entry, and maintaining records for all assigned events within the department. Additionally, the Clerk will provide excellent customer service to all briefing center and event attendees.

The Executive Briefing Center Clerk will report to the Supervisor of Executive Event Operations. This position is required to be onsite at the SHI Somerset, NJ office location five days a week, as determined by SHI management.

Role Description

Responsibilities include, but are not limited to:

• Set up and break down briefing center rooms daily, including moving tables, chairs, and equipment as needed based on scheduled meeting requirements.

• Ensure attention to detail with all room setups and furniture placement.

• Coordinate and support all Executive Briefing Center (EBC) events, including food services, luggage storage, and miscellaneous duties to assist EBC attendees.

• Assist with setting up equipment such as laptops, projectors, and microphones, as needed.

• Drive personal or company vehicles to transport event supplies between buildings or to local off-site events.

• Maintain logs of incoming and outgoing packages, including receiving and distributing packages and materials to meeting rooms.

• Manage linen handling and dry-cleaning processes to ensure cleanliness, availability, and adherence to quality standards.

• Assist with administrative tasks as assigned by management.

• Track and maintain inventory of furniture and supplies, and keep storage rooms organized.

• Respond quickly and effectively to unanticipated changes and needs while maintaining professionalism and a positive attitude.

• Continuously review the event calendar to identify needs, assign tasks, and ensure all deliverables are completed by established deadlines.

• Maintain and coordinate cleaning of the EBC with the cleaning vendor.

• Monitor and restock EBC meeting rooms and pantry kitchen supplies.

• Maintain inventory levels of office and marketing supplies throughout all meeting rooms.

• Provide backup support for EBC Receptionists during large meetings by handling overflow check-in, moving luggage, and covering breaks.

• Maintain a business professional appearance consistent with a client-facing environment.

• Always behave in a friendly and professional manner, providing exceptional customer service.

Behaviors and Competencies

• Follow-Through: Can demonstrate a willingness to complete assigned tasks and responsibilities on time.

• Communication: Can communicate simple ideas and information clearly.

• Digital Acumen: Can demonstrate an understanding of basic digital tools and technologies.

• Collaboration: Can demonstrate a willingness to contribute to team tasks and responsibilities when assigned.

• Communication: Can communicate simple ideas and information clearly.

Skill Level Requirements

• Proficient in using PCs or laptops to track inventories, reorder supplies, and generate reports. - Basic

• The ability to manage and optimize the interpersonal relationships between employees and the organization, fostering a positive work environment and resolving conflicts effectively. - Basic

• Skilled at completing assignments efficiently and meeting deadlines - Basic

• The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently. - Basic

Other Requirements

• Completed High School Diploma or GED

• Proficient in the use and operation of standard office equipment

• Knowledge of Microsoft Word, Excel, and PowerPoint 

• Valid Driver’s License, with good driving record 

• Ability to move or lift up to 70 lbs.

Preferred Skills:

• Previous related experience in a hotel and/or conference center 

• Experience with audio/visual equipment such as laptops, projectors, and microphones 

• Working knowledge of supporting events 

• Shipping and Receiving 

The estimated annual pay range for this position is $45,000 - $50,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. 

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status