IT Coordinator
- 650 DEPARTMENT OF VETERANS AFFAIRS
- Oklahoma County
- 4mo ago
- Full-Time
- On-site
Job Posting Title
IT CoordinatorAgency
350 HISTORICAL SOCIETYSupervisory Organization
Oklahoma Historical SocietyJob Posting End Date
Refer to the date listed at the top of this posting, if available. Continuous if date is blank.
Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.
Estimated Appointment End Date (Continuous if Blank)
Full/Part-Time
Full timeJob Type
RegularCompensation
$55,000.00 to $60,000.00 a year plus benefitsJob Description
Responsibilities
Coordinates agency IT needs with OMES
Receive and coordinate technology needs and requests with OHS (“agency”) users and OMES
Coordinate agency IT projects with OMES to ensure proper completion and a timely installation
Review weekly service tickets weekly from OMES to ensure timely resolutions and escalates tickets when needed
Coordinates with OMES embedded tech on agency needs and tickets
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Coordinates agency IT purchases and IT/software/equipment contracts
Review yearly App C from OMES with CFO for yearly billing and contracts
Review all agency IT related SOWs for proper requests and pricing before Executive sign offs
Review all agency contracts related to IT software, equipment, and services
Enter PRs for technology needs including software for OHS users
Review, process, and pay all IT related invoices for agency
Will be a purchasing card “pcard” holder
Review FileMaker purchasing request software for all IT purchases and approve as appropriate
Process purchases for IT needs including software for agency
Process all computer orders and deployments including obtaining quotes and requesting PO’s
Update and sign off on P-card transactions through Works on a weekly basis
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Provides agency IT support
Assist with setting up technology needs at all sites including PC’s, printers, and other items
Provide basic technology support to all OHS users, including creating OMES service tickets
Deploy new computers
Manage and update all email distribution lists for the agency
Provide support with POS systems agency wide
Administer and manage all agency Adobe accounts
Travel to agency sites across the state to assist with any technology needs
Provide support for OHC badge processing system/software, camera software, security monitoring software
Help trouble-shoot internet issues across the agency, including coordinating new internet service at sites
Administrates agency SharePoint site
Other duties include, but not limited to:
Create written processes/procedures for IT, including POS systems, onboarding, deployment, computer orders, etc.
Make sure all applicable agency employees have laptops
Provide support to OHC Director of Operations on phased proposal to transition OHC complex security cameras to Capital complex systems
Create a workflow graphic for staff for IT troubleshooting (who they contact first, create a ticket, etc.).
Create an agency-wide IT inventory of all equipment, software, hardware, etc. and work with Finance for asset management and tracking
Liaise with agency administration on long-range IT plans
Continued training- coordinator will participate in professional development and ongoing training opportunities.
Requirements and Education:
Requirements include 24 credit hours in computer science or related field, or two years of IT technical support experience, troubleshooting and job-related certifications. Bachelor’s degree preferred.
Demonstrated ability working effectively in a team-oriented, collaborative environment with ability to work autonomously preferred.
Customer service mindset.
State IT/IS related experience preferred.
In-state travel is required.
Equal Opportunity Employment
The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.
Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.
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