Celebrating 30 years in 2026!

Be part of Excell's legacy of providing life-changing service!

Excell has been located in SW OKC since 1996 and has a history of high-quality care, by skilled professionals.

Excell’s Legacy of Excellence is to provide Life-Changing Services to our Oklahomans. We are celebrating 30! You can be part of a historic legacy that lives into the future! Be an advocate for quality of care, you and your ‘why’ change the lives of our patients, families, and healthcare partnerships in our Oklahoma City community. Come be a beacon, and build into our legacy your passion, your reason for life-changing care. We know why we do this noble work, and just like you, together we make our reason the one to call Excell Home Care & Hospice, Home.

Job Description Summary

The Assistant Director of Clinical Operations, or Clinical Manager, is responsible for ensuring that patient care is coordinated and managed appropriately. The Assistant Director of Clinical Operations or Clinical Manager is responsible for ensuring that care and services are delivered appropriately and for the supervision of clinical personnel.

Essential Job Functions / Responsibilities

1. Receives case referrals. Reviews available patient information related to case, including home visits, to determine hospice/home care needs. Assigns appropriate hospice personnel to case as needed. Conferences with Medical Director regarding any questions about an individual's eligibility for services.

2. Reviews and evaluates each case through a variety of means such as home visits, conferences, record review and the service provided by clinicians; discusses and verifies impressions, instructs and guides clinicians to promote more effective performance and delivery of quality home care services; and is available at all time during operating hours to assist clinicians as appropriate.

3. Reviews patient's medical diagnosis, prognosis, medications, procedures and clinical course.

4. Assists clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing plan of care.

5. Attends case conference meetings with hospice personnel to facilitate coordination of care and discussion of interdisciplinary group involvement.

6. Conducts quarterly record reviews and communicates findings and recommendations to Director of Clinical Operations and hospice personnel.

7. Assists in the screening and interviewing process of new employees and makes recommendations for employment of individuals. Assists in the orientation of new employees.

8. Assists Director of Clinical Operations and other supervisory hospice personnel in the planning, implementation and evaluation of in-service and continuing education programs. Assists in the formulating, revising, implementing, and evaluating organization policies, procedures, goals, and objectives - both short and long range.

9. Complies with accepted professional standards and principles.

10. Assesses health needs of community and assists in the development of plan(s) / program(s) to meet needs. Participates in public relation and community activities that promote the organization's role as an effective member of the hospice and health care delivery system. Promotes customer service orientation to all hospice personnel.

11. Participates actively in quality assessment performance improvement program.

12. Performs other duties and activities as delegated by the Director of Clinical Operations.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Communication

1. Completes, maintains and submits accurate and relevant clinical notes regarding patient's condition and care given. Records pain/symptom management changes/outcomes as appropriate.

2. Communicates with the physician regarding the patient's needs and reports changes in the patient's condition; obtains/receives physicians' orders as required.

3. Communicates with community health related persons to coordinate the care plan.

4. Teaches the patient and family/caregiver self-care techniques as appropriate. Provides medication, diet and other instructions as ordered by the physician and recognizes and utilizes opportunities for health counseling with patients and families/caregivers. Works in concert with the interdisciplinary group.

5. Assists the patient and family/caregiver and other team members in providing continuity of care.

6. Works in cooperation with the family/caregiver and hospice Interdisciplinary Group members to meet the emotional needs of the patient and family/caregiver.

7. Attends interdisciplinary group meetings.

Additional duties

1. Participates in on-call duties as defined by the on-call policy.

2. Ensures that arrangements for equipment and other necessary items and services are available.

3. Supervises ancillary personnel and delegates responsibilities when required.

4. Assumes responsibility of personal growth and development and maintains and upgrades professional knowledge and practice skills through attendance and participation in continuing education and in-service classes.

Fulfills the obligation of requested and/or accepted case assignments.

6. Actively participates in quality assessment performance improvement teams and activities.

Position Qualifications

1. Registered nurse with current licensure to practice professional nursing in the state.

2. Graduate of National League of Nursing accredited school of nursing with a BSN degree is preferred.

3. Previous experience in hospice/home care setting and with two years management or supervisory experience. Proven ability to work within an interdisciplinary setting.

4. Complies with accepted professional standards and practice.

5. Have excellent observation, good nursing judgment and both verbal and written communication skills. Understands hospice philosophy and issues of death/dying.

6. Understands principles of paint/symptom management.

7. Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order.

8. Complies and maintains current CPR certification.

9. Self directed and able to work with minimal supervision.

Based in Oklahoma City and operating in various counties throughout the state, Excell Home Care and Hospice is Medicare certified and licensed by the Oklahoma State Department of Health

Excell Home Care and Hospice is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

Excell is compliant with CDC guidelines, CMS state and federal law pertaining to patient care, the EEOC, and all other applicable state and federal laws, including COVID-19 pandemic and vaccination mandates. EXCELL follows EEOC guidance on medical and religious exemptions and welcomes all applicants regardless of their COVID-19 vaccination status.