The Assessment & Planning Manager at Plymouth State University advances institutional effectiveness by coordinating academic and co-curricular assessment processes, supporting planning, and ensuring that evidence informs strategic decision making. The Manager serves as a partner to Academic Affairs and a connector among Plymouth State University (PSU), Enterprise Technology & Services (ET&S), Institutional Research (IR), and USNH institutions, blending operational leadership with analytical insight to strengthen PSU’s assessment infrastructure.

Duties/Responsibilities

Institutional Planning and Cross-Institutional Collaboration (30%)

• Collaborate with assessment and planning professionals across USNH institutions

• Serve as primary liaison with ET&S for assessment technology, analytics tools, and data integration

• Manage and strengthen assessment of institutional initiatives by aligning reporting with PSU’s strategic plan

• Conduct analyses and develop summaries to inform Academic Affairs and university leadership’s strategic planning decisions

• Coordinate PSU’s external reporting (NSSE, NECHE annual reports, IPEDS with IR)

• Support NECHE accreditation through evidence gathering, annual submissions, mid-cycle and follow-up report preparation

Academic Assessment Support (60%)

• Oversee transitions to assessment systems and identify evidence gaps

• Coordinate academic assessment processes across ET&S and learning technology units

• Collaborate with IR to create dashboards, reports, and data packets

• Manage implementation and support for rubric-based assessments and data collection/reporting

• Partner with Academic Affairs and Assessment Faculty Fellow to refine assessment practices

• Coordinate day-to-day assessment communications, tracking, and documentation

• Deliver professional development on assessment, evidence interpretation, and program review

• Manage workflows for assessment reviews

• Support emerging institutional needs in program review, outcomes assessment, and continuous improvement

Co-curricular Assessment Support (10%)

• Provide training and consultation to co-curricular units on assessment and data use

• Work with individual offices on developing outcomes, annual plans, and reports aligned with institutional priorities

Minimum Acceptable Education & Experience

• Master’s degree in higher education, data analysis, or related field; or bachelor's degree with experience

Required Knowledge, Skills & Abilities

• Experience with assessment in higher education or ability/willingness to quickly ramp up knowledge and skills

• Experience in assessment, institutional effectiveness, program evaluation, or higher-ed planning

• A wide range of perspectives, from big picture to operational details

• Effective time management to navigate multiple and widely different tasks on a daily basis

• Technology competence and ability to learn new software applications and processes

• Data management and analysis experience/potential

• Ability to work well with different constituencies: ET&S, student support staff, faculty, PSU administration

• Excellent written and oral communication

• Strong analytical, communication, and organizational skills

Preferred Qualifications

• Master’s degree in Higher Education, Data Analysis, or related field

• Experience with NECHE accreditation, program review, and assessment systems

• Experience in data management and analysis

Additional Information:

• This position is located on-site at Plymouth State University with the possibility of a hybrid work arrangement that would depend on business needs.

Applicant Instructions

Applicants should be prepared to upload the following documents when applying online within the Resume/Cover Letter section of your application:

• Resume/CV

• Cover Letter

Applications that are missing any of the required items may not move forward for consideration.  Additional uploaded documents not requested in the position announcement will not be reviewed.

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

The pay range for this position is listed above. Actual offer will be based on skills, qualifications, experience, and internal equity, in addition to relevant business considerations. More information on benefits can be found here: USNH Employee Benefits | Human Resources

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