Job Title: Patient Care Manager Assistant
Job Location: Cleveland, TN
Job Type: Full-Time

We are looking for a Patient Care Manager to join our Home Health team. Come make a difference in the Cleveland area and surrounding communities! At Tennessee Home Health, our employees enjoy:

• Opportunities to build trusted relationships and connections while providing care to patients.
• To be valued and respected by patients and their families.
• A sense of security, incredible team support, and flexibility for work-life balance.
• Leadership development opportunities – we value internal advancement in areas of interest to our employees.

Position Overview:

The Patient Care Manager Assistant serves as an assistant to the agency Executive Director to assure accurate computer data entry, updated patient records, and oversight of daily agency office processes. A few position responsibilities include:

• Assists with phone calls from field staff, physician offices, referral sources, patients, and takes messages and orders as needed.
• Assists with phone messages and answers calls and questions in a timely manner.
• Frequently monitors the status of incoming faxes and reports to appropriate personnel.
• Assists with visit verification, scheduling and projection of visits, and other reports in agency systems.
• Performs high risk patient phone calls as assigned.
• Assists with the Interdisciplinary Group (IDG).
• Assists the Executive Director with weekly reports.
• Provides skilled nursing services under the supervision of RN as needed (see LVN-LPN job description).
• Participates in Quality Assessment Performance Improvement program and the overall performance improvement plan, program, and process.
• Performs chart audits as assigned by the Executive Director.
• Adheres to and follows the care management process.
• Maintains strict confidentiality of all patients.
• Maintains competency through assigned online courses and required in-services.
• Other appropriate tasks and special projects as assigned.

The Must Haves:

• Current LVN/LPN licensure in state of practice.
• Current CPR certification required.
• Current Driver’s License, vehicle insurance, and access to a dependable vehicle or public transportation.
• 1 Year previous home health experience.

Full-Time Benefits Include:

• Medical, Dental, Vision, Life Insurance, Disability, Pre-Tax Savings Accounts, and ancillary benefits
• 100% Employer Paid Basic Life Insurance & Employee Assistance Program
• Generous Paid Time Off plan and 6 paid holidays annually
• Employee Referral Bonuses
• 401K Retirement Plan & Employer Match

Tennessee Home Health., is joining the Pennant family, bringing added resources and collaboration while maintaining our commitment to staff and patients. This full-time, direct position with Amedisys, Inc. will report to and be managed by Pennant. The Pennant Group, Inc. operates healthcare services through independent subsidiaries. Learn more at http://www.pennantgroup.com.