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Under supervision of the National Center for START Services® Associate Director of Training, the NCSS Adjunct CTG Facilitator supports the training and professional development of START Coordinators nationwide by facilitating CTG cohorts, collaborating with NCSS training staff, and reviewing Coordinator presentations. The role includes live virtual facilitation, preparation and follow-up, participation in facilitator meetings, and timely documentation and feedback aligned with certification standards. The adjunct CTG facilitator must be an experienced, certified START Coordinator with strong virtual facilitation skills, a deep understanding of the START model, and a commitment to NCSS training quality, collaboration, and professionalism.

Duties/Responsibilities

CTG Facilitation & Instruction (70%)

• Facilitate two (2) full CTG cohorts annually (live sessions plus preparation and follow-up).

• In the first year, co-facilitate one (1) cohort with an experienced facilitator to ensure alignment with NCSS expectations.

• Support participant engagement and learning throughout the 15-week cohort structure.

Collaboration, Review & Feedback (15%)

• Attend at least 50% of monthly CTG facilitator meetings.

• Participate in collaborative planning, intersession, and debrief meetings.

• Review Coordinator Presentations during final CTG sessions and provide structured feedback. 

Professional Standards, Communication & Continuous Learning (15%)

• Maintain current knowledge of START Coordinator Certification requirements and NCSS updates.

• Remain informed of revisions to START tools, manuals, and guidance.

• Communicate promptly with NCSS leadership regarding participant needs, facilitation concerns, or emerging issues.

Requirements

Minimum Acceptable Education & Experience:

• Master’s degree in social work, psychology, or another human service-related academic discipline

• Bachelor’s with 5 years in the field of social work, psychology, or another human service

Required Licenses & Certifications:

• Active START Coordinator Certification and either:

  • be in good standing with their START program or

  • have served on a START program within the past two (2) years

Knowledge, Skills & Abilities:

• Proficiency in Microsoft Office Suite and core virtual training technologies (e.g., Zoom features, Canvas learning platform)

• In-depth knowledge of the START model, including its guiding principles, practices, tools, and fidelity expectations

• Knowledge of NCSS certification, evaluation, and documentation standards

• Demonstrated experience delivering virtual training using strong multi-modal facilitation skills aligned with Universal Design for Learning (UDL) and adult learning principles

• Skill in facilitating groups and managing complex group dynamics in virtual learning environments

• Ability to provide constructive, competency-based feedback and evaluation to adult learners

• Strong written and verbal communication skills

• Strong relationship-building skills and ability to collaborate effectively with diverse constituencies

• High degree of self-motivation, initiative, and professional accountability in an adjunct role

• Excellent organizational and time-management skills, including the ability to manage time-bound deliverables across fixed cohort schedules

• Ability to maintain START model fidelity while responsively adapting facilitation to learner needs

• Sound judgment and ability to identify, address, and appropriately escalate concerns in a timely manner

• Understanding of and commitment to strengths-based, trauma-informed, and person-centered facilitation approaches

• Commitment to upholding NCSS training standards, professionalism, and collaborative learning environments

Other Requirements:

• Applicant must provide confirmation of approval and support from their START program supervisor to fulfill the requirements of this role.

• Certified Coordinators not currently working for a START program must have worked on a START program within the past 2 years and will require endorsement from a member of their former START program’s leadership or an NCSS staff member.

Applicant Instructions

Applicants should be prepared to upload the following documents when applying online within the Resume/Cover Letter section of your application:

• Resume/CV

• Cover Letter

• Contact Information for 3 Professional References

Compensation Pay Range:

$50/hour

Please be advised that this position is supported by external sponsor funding. As such, continued employment in this role is contingent upon the availability of those external funds. If, for any reason, the sponsor funding is reduced or discontinued, employment may be subject to modification or termination in accordance with applicable policies and procedures. 

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

The pay range for this position is listed above. Actual offer will be based on skills, qualifications, experience, and internal equity, in addition to relevant business considerations. More information on benefits can be found here: USNH Employee Benefits | Human Resources

Location:

Durham

Salary Grade:

Adjunct Hourly Staff 00