When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Farr 3 is a 24-bed inpatient medical-surgical unit at Beth Israel Deaconess Medical Center (BIDMC), dedicated to delivering safe, high-quality, and patient-centered care. Within this environment, the Patient Care Technician (PCT) is an essential member of the nursing care team, contributing directly to both patient safety and positive clinical outcomes.

The PCT supports the unit by:

Providing direct patient care through accurate measurement and documentation of vital signs, intake/output, and other clinical data in the electronic health record.

Collaborating with the nursing staff and fellow PCTs to create and implement team-based care plans that are responsive to individual patient needs as well as unit priorities.

Promoting quality and safety initiatives, including fall prevention, infection control practices, and patient comfort measures, which align with BIDMC’s standards for excellence.

Enhancing the patient and family experience through attentive communication, responsiveness, and compassionate care.

By combining technical skills with teamwork, communication, and a strong commitment to safety, the PCT plays a vital role in fostering a supportive care environment and ensuring that patients on Farr 3 receive the highest standard of care.

Job Description:

Essential Responsibilities:

1. Collaborates with a registered nurse on developing a patient's care plan.

2. Develops and maintains competencies as delegated by a registered nurse.

3. Maintains the safety of patients who have been identified at risk for preventable injury by the implementation of nursing safety interventions or the use of protective devices/equipment under the supervision of the registered nurse.

4. Reports all patient activity to the registered nurse in a timely manner.

Required Qualifications:

1. High School diploma or GED required.

2. 0-1 years related work experience required.

3. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.

Competencies:

Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.

Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.

Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.

Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.

Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.

Knowledge: Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required.

Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.

Customer Service: Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner.

Age based Competencies:
Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.

Physical Nature of the Job:
Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled