When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Description:

Contributes to the Hospital’s mission by collaborating with the patient care leaders to ensure adequate and appropriate staffing levels for all shifts. This administrative staff position will have an impact on patient care and the patient experience by striving to provide appropriate staff to meet our patient care needs.  This position also impacts our fiscal stability by selecting and scheduling staff in a way that is fiscally responsible, minimizing overtime whenever possible.  Staff satisfaction is also influenced by this position’s efforts to meet the staffing needs in a way that is fair and equitable to staff.

F. QUALIFICATIONS:

Education

Required:  High School Diploma or equivalent

Preferred:  Post High School course work or degree

Experience

Required:  Excellent customer service experience

Preferred:

• Healthcare experience, clinical or administrative, preferably in a hospital
• Experience scheduling staff

Other Skills/Knowledge

Required:

• Ability to problem-solve to determine creative solutions and options.
• Ability to courteously and tactfully gather and exchange information with a variety of recipients.
• Knowledge of basic medical terminology
• Ability to influence others in a team oriented environment.
• Strong computer skills, including sending emails.
• For safety and quality reasons, must be able to read, write and communicate effectively in English with patients, visitors and fellow members of the hospital team.

Preferred:

• Knowledge of Excel

Pay Range:

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.  Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled