When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

This position is a key member of the HMFP project teams that are responsible for implementing major projects to change or enhance business practices, processes and systems for HMFP. Draws on a broad understanding of HMFP practices and policies and utilizes tools, techniques and methodology of professional project management fundamentals to meet the current and anticipated needs of the organization. This position will support projects such as Epic Readiness & Implementation, The BIDMC and DFCI Cancer Collaboration Project, No Surprises Act, etc. This position will also provide ad hoc support to HMFP Corporate's administrative projects.

Harvard Medical Faculty Physicians at Beth Israel Deaconess Medical Center (HMFP) is one of the largest physician organizations in New England, and is dedicated to excellence and innovation in patient care, education, and research. As a physician-led organization, HMFP partners with 2,200+ providers to support the delivery of exceptional care, promote professional development and diversity, and foster balance at work and home.

Job Description:

Essential Responsibilities:

• Provides support in developing and implementing projects. Works closely with senior administrators to facilitate the team's work and coordinate or manage the team's initiatives and projects.
• Demonstrates superior collaboration skills and techniques which define alternate solutions while creating lasting, productive partnerships.
• Actively participates in cross-functional groups to solve problems across projects. Utilizes a network of relationships to collect and disseminate information, build support, and secure buy-in for desired objectives.
• Ability to work on multiple large and smaller complex projects simultaneously.
• Partners with sponsors and team leaders to strategize team project plans. Focuses on critical success factors, project milestones and deliverables and develops contingency plans.
• Supports project team meetings, including a review of action plans and tracking of project milestones. Updates action plans weekly and prompts accountable individuals to insure timely task completion. Supports activities of project teams and maintains accurate documentation of team minutes.
• Designs communication strategies for project progress. Ensures timely and consistent communication of project priorities, status, timelines, and deliverables to the user community.
• Designs data collection methods and data analyses to support team efforts. Interprets and reports data to a variety of audiences and uses data to make recommendations for process improvements.
• Ensures appropriate project prioritization and requests for resources. Ensures projects are appropriately managed and delivered on time, within budget, to meet the strategic and operational needs of the department.

Required Qualifications:

• High School diploma or GED required. Currently enrolled in Northeastern undergraduate/graduate program.
• Working knowledge an ability to understand fundamentals of Project Management experience required.
• Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.

Preferred Qualifications:

• Experience in meeting facilitation and the ability to lead group discussions.
• Prior work experience with Epic.
• 1-2 years related work experience preferred.

Competencies:

Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.

Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.

Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.

Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.

Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.

Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.

Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. : Ability to deal with internal and external customers; must develop positive relationships with clinical department staff to maximize the benefit and effectiveness of the financial clearance activities

Social/Environmental Requirements:

Work requires close attention to detail for work to be accurately completed. Intermittent breaks during the work day do not compromise the work.

1. Work routine is fairly consistent, but employee needs to be able to use judgment to respond to events several times a week.

2. No substantial exposure to adverse environmental conditions

3. Health Care Status:  NHCW: No patient contact.- Health Care Worker Status may vary by department

Sensory Requirements:

Close work (paperwork, visual examination), Monitor Use, Visual clarity <3 feet, Conversation, Telephone.

Physical Requirements:

Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally

This job requires frequent sitting, Keyboard use.

FLSA Status:

Non-Exempt

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

 

 

Pay Range:

$21.00 - $21.00

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.  Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled