Scheduled Hours

40

Position Summary

Position provides day-to-day/frontline supervision, coordination, and assignment functions for patient care staff and patient treatment.

Job Description

• Coordinates patient services with physicians and staff to provide quality care in effective manner, conducting rounds to ensure quality of patient care delivery.

• Supervises Medical Assistant and Medical Secretary staff, including hiring/firing responsibilities, performance appraisals for subordinates, and initiating disciplinary action in coordination with the Nurse Manager.

• Facilitates educational opportunities and quality improvement activities for staff to ensure compliance with medical school and regulatory guidelines.

• Assigns/coordinates activities and duties of staff orienting new staff and advising administration of conditions and performance issues.

• Helps create policies and standard procedures and protocols within the Division to help streamline functions for the nursing and medical staff.

• Assists the Nurse Manager with schedule creation, coverage both in clinic and back-office duties, and is the lead charge nurse when the Nurse manager is not present.

• Provides direct patient care as needed, including development of patient care plans, administering medication, vitals, phlebotomy, monitoring IV therapies and maintaining records in accordance with approved nursing techniques.

• Promotes/maintains good public relations with patients and families, acting as liaison between other departments.

• Provides appropriate counsel to patients/families explaining medications, procedures and teaches care to ensure continuity of care and promote health care maintenance.

• Monitors supplies/equipment ordering/repairing as required.

• Assists Nurse Manager with floating of tasks as nursing team becomes absent through sick, vacation, etc.

• Other duties as assigned.

Working Conditions:
Job Location/Working Conditions

• Normal office environment.

• Exposure to blood-borne pathogens.

• Requires protective devices.

• Patient care setting.

• Direct patient care setting.

Physical Effort

• Typically sitting at desk or table.

• Typically standing or walking.

• Typically bending, crouching, stooping.

• Occasional lifting (25 lbs or less).

Equipment

• Office equipment.

• Clinical/diagnostic equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

A diploma, certification or degree is not required.

Certifications/Professional Licenses:

The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role.

Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Licensed Practical Nurse - Illinois Department of Financial and Professional Regulation, Licensed Practical Nurse - Missouri Division of Professional Registration, Registered Nurse - Illinois Department of Financial and Professional Regulation, Registered Nurse - Missouri Division of Professional Registration

Work Experience:

Nursing (2 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

Preferred Qualifications

Education:

B.S. - Bachelor of Science - Nursing, B.S.N. - Bachelor of Science in Nursing

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Active Listening, Communication, Critical Thinking, Cross-Functional Teamwork, Customer Empathy, Education Resource Development, Epic EHR, Family Support, General Nursing, Good Clinical Practice (GCP), Health Insurance Portability & Accountability Act (HIPAA), Interpersonal Communication, Leadership, Nursing Practice, Organizing, Patient Care, Patient Care Management, Patient Care Services, Patient Education, Staff Hiring, Supervisory Management

Grade

S28

Salary Range

$71,300.00 - $128,400.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Take advantage of our free Metro transit U-Pass for eligible employees.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.