Digital connectivity for everyone. Shape it today.

Senior Modern Workplace Engineer

About the role

The Workplace Technology team provides the technology and tools to enable Boldyn colleagues globally to work seamlessly through delivery of an exceptional Digital Employee Experience.  This role is the Senior Modern Workplace SME for Boldyn’s Microsoft 365 and Endpoint Management technology stack, covering design, configuration and operation of all identity, collaboration, endpoint, device and software lifecycles services. The successful candidate will ensure we make the best use of our Microsoft licenced products and other workplace technologies, with compliance to security and hardening standards, whilst delivering the best employee experience. Support of existing functionality will be required, as well as bringing innovation with smarter and faster ways of working through digital workflows and automation, with great ideas to push the boundaries of the platform.

What you’ll be doing

The role is responsible for driving the adoption and development of Boldyn’s Workplace Technology platform, enabling colleagues globally to work effortlessly, with the right tools and technology. The Senior Modern Workplace Engineer will cover M365, and AAD administration, and implementation of security solutions such as identity, password management, and single sign-on. Automated provisioning of new devices is key, with seamless installation of software and security updates, design, and implementation of policies to ensure endpoint security.

Over the next 12-18 months, you will focus on the design, deployment, maintenance and the implementation of Boldyn’s Modern Workplace solutions using Microsoft Azure AD, M365 and associated technologies as well as assist the Principal Modern Workplace Engineer in ensuring conformance to established architecture, standards, trends and best practice.

Day-to-Day you will also provide BAU / L3 operational support, utilising Boldyn’s Service Desk ticketing system, utilise Intune’s cloud-based functionality for device and application management and act as the “go to” person to solve more complex problems, incidents and requests leveraging your technical knowledge across the areas of Intune, Autopilot, M365 and Azure AD.

You will also:

• Design, develop and implement high-capacity and highly resilient End User Compute solutions
• Automate the device lifecycle where appropriate, including deploying and maintaining software, responding to security threats, and distributing policies and settings
• Provide expert technical services for systems, security and device experiences in response to incidents, requests, problems and changes
• Work to optimise the reliability, efficiency and value provided by Boldyn’s Modern Workplace technologies, driving innovation through transformation and continual service improvement, with a focus on automation
• Ensure adherence to incident, request, problem and change management processes, to agreed SLAs
• Work positively and collaborate with project and other GDT teams to deliver new and improved services
• Evaluate and onboard new Modern Workplace tools and proactively highlight risks and issues
• Participate in requirements gathering, analysis, documentation and confirmation prior to solutions development
• Manage backlogs for prioritisation
• Utilising best practices and ensuring appropriate M365 functionality and features are fully exploited
• Manage the planning, acceptance and delivery of product upgrades
• Leverage Microsoft tooling for monitoring and alerting

What you’ll bring

Think you could make a difference here? If you’re passionate about continuous improvement of the employee experience, productivity and collaboration, through the use of modern workplace technologies and have the following skills and experience, then we would love to hear from you:

• Proven M365 expertise, with development, implementation and management experience, including licencing with a Microsoft 365 and/or Microsoft Azure certification
• In-depth technical Modern Workplace technology knowledge
• Azure Platform and M365 experience (O365, Enterprise Mobility and Security, MS Defender, SharePoint, OneDrive, Microsoft Teams and Teams Voice)
• Experience in endpoint management products including Intune and Autopilot
• A good understanding of networking, e.g. TCP/IP, DNS, DHCP and routing
• Experience working with IT Service Management platforms such as ServiceNow
• Identity and Access management administration experience (ideally IdentityNow)

About us

At Boldyn Networks, we’re reimagining the future of interconnectivity. Our network solutions are solving some of tomorrow’s greatest challenges. We are one team across the globe. Always listening. Learning. We value different perspectives and challenge each other to be our best. Here, you can change lives today and create a better tomorrow.

Why work with us?

We’re large enough to deliver and maintain large-scale operations, giving you the opportunity to work on exciting projects and expand your skills. You’ll be surrounded talented colleagues who thrive on solving problems, just like you. Together, you’ll make your mark on projects that matter and find new strengths along the way.

We also offer:

• Salary: $140,000 - $155,000
• Annual Bonus
• Thousands of LinkedIn Learning courses
• Flexible working opportunities
• Competitive benefit packages
• Parental leave with up to 20 weeks paid at full salary
• Vacation starting at 15 days increasing with length of service
• 10 days paid sick leave
• 4 days off each year to volunteer

Ready to apply?

Are you ready to create an impact that will last for generations? Join us at Boldyn Networks today. Hit apply and follow the instructions to get started.

Diversity recognizes the ways we differ. Our backgrounds, perspectives and experiences are what make us unique. And it’s important to us, to our future. To build a workforce that’s representative of the societies we serve. So that we can listen, learn, and understand how to solve our customers’ problems in the smartest ways possible.

We are looking for passionate people from a range of backgrounds and welcome applications from any race, age, gender, background, or religion.