Overview

Pappas OPT Physical and Hand Therapy, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our team! 

• Full-Time (M-F)
• Salary: ~$17.50-$18.50 per hour
• Location: Pawtucket, RI 02860

How Pappas Supports You:  

• Competitive salary Employee-centric work culture from the top, down!  

• Medical, dental, vision, STD, LTD insurances  

• Generous PTO  

• 401(k) Employer Matching  

• Free Life Insurance  
• Parental Perks!  

Responsibilities

You’ll Achieve Success By: 

• Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.

• Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.

• Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.

• Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.

Qualifications

• High School Diploma/GED required  
• Basic office and customer service skills  
• Previous experience in a similar role desired but not required