Job Description Summary

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The Patient Care Specialist creates a welcoming, accurate, and efficient front-desk experience by managing patient check-in, check-out, scheduling, insurance verification and payment processes. This role directly impacts patient satisfaction, clinic workflow, and overall care center operations.

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How will you make an impact & Requirements

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Responsible for greeting patients at front desk and coordinating check in and check out.

Primary duties may include, but are not limited to:

• Check in patients by ensuring medical records have been pulled, demographics and eligibility verified/updated, forms completed, co-pay collected.

• Check out patients by scheduling return appointments, providing referral information if needed, ensure lab requests are completed, reconciles patient balances.

• Schedules appointments with appropriate physicians.

• Reconciles co-payments, daily deposits, and charge tickets nightly.

Requirements:

• Requires a HS diploma

• Minimum of 6 months of experience as a receptionist in a medical office; or any combination of education and experience which would provide an equivalent background.

• Bi-lingual (English/Spanish) required in most offices.

• Satisfactory completion of a Tuberculosis test is a requirement for this position.

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Compensation:

$18.00

to

$22.50