Patient Care Specialist II
- Vera Whole Health WA PC
- Naples, FL
- 2mo ago
- Full-Time
- On-site
Job Description Summary
Patient Care Specialist II – Temporary Role (Ends June 30, 2026)
How will you make an impact & Requirements
As a Patient Care Specialist II, you’ll handle advanced administrative and patient access responsibilities that keep our practice running smoothly. You’ll be a key part of the patient experience from the moment they walk in the door.
Greet, register, and check in patients with accuracy and professionalism
Verify insurance, obtain authorizations, and collect copayments
Answer phones, schedule/reschedule appointments, and support daily provider schedules
Process referrals, medical record requests, and documentation
Perform clerical tasks including scanning, faxing, filing, and EHR uploads
Review accounts for errors or outstanding balances and coordinate with billing
Maintain full HIPAA and privacy compliance
Support the Practice Manager and clinical team with administrative tasks
Assist with chart audits, workflow improvements, and training updates
High school diploma or GED
2+ years of healthcare or patient access experience
Strong EHR knowledge and understanding of insurance verification
Excellent communication, attention to detail, and multitasking skills
Professionalism, empathy, and commitment to patient confidentiality
Ability to work independently in a fast‑paced environment
Primarily sedentary with frequent computer use
Ability to lift up to 15 lbs independently (up to 50 lbs with assistance)
#MPMPG
Millennium Physician Group is committed to equal employment opportunities and providing reasonable accommodations for individuals with disabilities.