Job Description Summary

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The Patient Care Specialist I provides essential front-line administrative and clerical support within the medical
office. This role is responsible for greeting and registering patients, verifying demographic and insurance
information, collecting payments, and maintaining accurate documentation within the electronic health record
(EHR). The Specialist I upholds patient confidentiality and follows all HIPAA, privacy, and compliance standards
while working under close supervision to ensure a professional and efficient patient experience. The Insurance Referral Authorization Coordinator I will assure that all referrals are managed effectively and efficiently for all contracted insurances and organizations. It requires the obtaining of referrals utilizing the available tools and resources and effectively documenting and communicating to providers in a timely manner through the EMR system. This job requires the application and interpretation of policies and procedures and the use of independent judgment in a medical setting. The individual must possess the ability to maintain a working knowledge of departmental policies and procedures.

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How will you make an impact & Requirements

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The Patient Care Specialist I provides essential front-line administrative and clerical support within the medical 
office. This role is responsible for greeting and registering patients, verifying demographic and insurance 
information, collecting payments, and maintaining accurate documentation within the electronic health record 
(EHR). The Specialist I upholds patient confidentiality and follows all HIPAA, privacy, and compliance standards 
while working under close supervision to ensure a professional and efficient patient experience. The Insurance Referral Authorization Coordinator I will assure that all referrals are managed effectively and efficiently for all contracted insurances and organizations. It requires the obtaining of referrals utilizing the available tools and resources and effectively documenting and communicating to providers in a timely manner through the EMR system. This job requires the application and interpretation of policies and procedures and the use of independent judgment in a medical setting. The individual must possess the ability to maintain a working knowledge of departmental policies and procedures.