Job Summary

**For St. Ann & Greenville locations only**

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.

Looking for a role where your talent for connecting with people can directly impact your success? As a Call Center Sales Representative at Spectrum, you will engage with customers over the phone, introducing them to our suite of internet, TV, and mobile services. Your persuasive skills help drive new customer acquisitions and expand existing accounts, fueling Spectrum’s growth and delivering tangible results for our business.

Responsibilities

How You’ll Make an Impact

• Engage incoming callers with professionalism and introduce Spectrum’s products and services to drive sales
• Utilize proven selling strategies to meet and exceed sales targets through effective telephone communication
• Identify upselling and cross-selling opportunities to maximize revenue with both new and existing customers
• Collaborate with other departments to resolve customer issues and promote current marketing campaigns
• Master Spectrum’s order processing systems and become a subject matter expert on our offerings
• Stay informed about competitors to position Spectrum’s services effective

Working Conditions

• Normal office environment.

Qualifications

Required Qualifications

Education

• High school diploma or equivalent.

Experience

• Demonstrated achievement in sales goals

Skills

• Communicate clearly and professionally with customers and colleagues
• Demonstrate proficiency in computer and consumer electronics
• Use personal computers and relevant software, including billing systems
• Display strong verbal and written communication skills
• Organize and prioritize tasks effectively
• Show judgment and initiative in performing job duties
• Understand cable communications products and services, including TV, internet and telephone 

Preferred Qualifications

Experience

• 2+ years of call center sales experience
• Bilingual: Spanish