IMH Customer Service Coordinator

  • The University of Chicago Medicine
  • Harvey, IL, US
  • 6mo ago
  • Full-time
  • On-site

Job Description

Be a part of a world-class academic healthcare system at UChicago Medicine Ingalls Memorial Hospital as a Customer Service Coordinator department. Here, you will play a vital role in supporting the smooth operation of the Professional Office Building (POB).  This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area. 

 

 

Essential Job Functions

  • Manage the meeting list for POB guests
  • Oversee elevator management for POB5
  • Collaborate with relevant departments to maintain an up-to-date list of providers in the POB
  • Notify appropriate staff in POB5 upon guest arrival
  • Provide support to the Main Information Desk as needed
  • Maintain an orderly and welcoming waiting area
  • Answer incoming calls, check voicemails, and return calls promptly
  • Send reminders for classes and community events
  • Handle routing of invoices
  • Work with vendors, printers, food services, and transportation to support community programming
  • Schedule meetings and reserve rooms as required

 

Required Qualifications

  • High School graduate; associate or bachelor’s degree preferred

Position Details

  • Job Type/FTE: Part Time, 5-hour shifts
  • Shift: Evening
  • Work Location: Onsite 
  • Unit/Department: Harvey - Patient Experience
  • CBA Code: Non-Union