In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Devops/Site Reliability position at Director, which is part of the job family responsible for overseeing the production environment, ensuring the operational reliability of deployed software, and implementing strategies to optimize performance and minimize downtime.

The Wealth Management Production Management Site Reliability Engineer position is a highly visible/critical role, which will be a team member of technical SME'S managing the stability and optimization of the Wealth Management systems. You will support the organization's technology related outages, collaborate on technology projects focused on stability, optimization, business impact analysis, and associated risk-related methodologies.

Role Profile:

This role will be responsible for overall stability of the Wealth Management Investment Management application platforms, participation on key optimization initiatives, and collaboration with multiple technical teams within Morgan Stanley. Additionally, partner with WM business units, various levels of management and staff to collect, analyze and make recommendations on optimizing the platform. As a team member with expertise in deep analytical triage, you will provide subject matter expertise in debugging, issue analysis and troubleshooting, working with business and technical colleagues to provide reviews and recommendations to avoid any future application issues. Produce guidance documentation, standards and procedures, products assessments, and training material including working with the various application and infrastructure support teams ensuring that they are documenting every single troubleshooting step in Morgan Stanley knowledge base system to resolve issues in a faster time frame. You will serve as a fully seasoned/proficient technical resource; provide technical knowledge in outage management and proactive solutions to improve the user experience.

What you'll do in the role:

• Responsible for maintaining clear, concise, and timely communications with affected parties during the investigation and resolution of any individual or system-wide outage

• Willingness to embrace Agile and DevOps/SRE concepts in Day-to-day work dynamically

• Analyzes complex Informatica mapping, designs and troubleshoots.

• Performs new development, maintenance fixes and enhancements to meet business requirements

• Assists other teams to troubleshoot application issues in production, quality assurance and other environments

• Document designs for system requirements

What you'll bring to the role:

• 5+ years of experience in Application Support/ Development for Financial Services business or direct Client/ Customer facing platforms.

• Unix/Linux : Experience of supporting Unix based applications including experience troubleshooting in Unix environment

• Strong hands-on experience with AppDev support, log analysis, handling batch jobs and experienced in scheduler tools like TWS, AutoSys. Should have understanding on the ETL tools.

• SQL/Databases (MSSQL) : Understanding of tables, views, indexes, and store procedures, and the ability to understand them by reading their definitions. Familiarity with SQL constructs.

• Good in database specially in Teradata, good to Hive and SQL server database.

• Good knowledge of Informatica ETL/stored procs and shell scripting

• Understanding of transactions and query plan analysis.

• Experience creating technical architecture/ process oriented QRC documentation

• Solid track record in an operational/support role, understands incident/problem/change management and how to drive stability across organizations.

• Experience in ticketing tools (ServiceNow, Remedy, Jira etc..)

• manage an outage incident, coordinating user communications, and other teams to help resolve an incident.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).