In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Software Production Management & Reliability Engineering position at the Associate level, which is part of the job family responsible for overseeing the production environment, ensuring the operational reliability of deployed software, and implementing strategies to optimize performance and minimize downtime.

Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.

Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on.

Technology is the key differentiator that ensures that we manage our global businesses and serve clients on a market-leading platform that is resilient, safe, efficient, smart, fast and flexible. The Technology division partners with our business units and leading technology companies to redefine how we do business in ever more global and dynamic financial markets.

What you'll do in the role:

• Handle production management services including end user support, systems monitoring, incident management and problem management, plant management and event management.

• Build extensive business and application knowledge required for supporting client facing applications.

• Diagnose and resolve application issues to ensure optimal performance and usability.

• Identify and implement automation to reduce toil, improve efficiency and eliminate customer impact.

• Provide root cause analysis with recommendations for improvements.

• Configure application monitors using industry standard monitoring tools, as well as developing customized monitoring solutions.

• Interface with clients and other technology teams to provide governance and control around the production environment.

• Manage and Drive outage calls and significant incidents; coordinate communications within a trade floor environment.

• Act as a primary escalation and communication point between Application development teams and Business Units.

• Initiate, grow and shape processes, procedures and strategies to make the team more efficient.

What you'll bring to the role:

• Strong coding/scripting skills: Python Perl Shell (Any)

• Strong debugging and problem solving skills.

• Exposure to highly Distributed, High availability, Fault tolerant Systems.

• Deep understating of Database Concepts, SQL Queries and Database Performance.

• Experience working with application Monitoring/Alerting Tools (Splunk, AppDynamics, Elastic Search etc.).

• Understanding of schedulers (Autosys, Control M etc.).

• Experience in building and maintaining Production and/or Non-Production environments.

• Experience in development tools (GIT, Jenkins, Ansible, Puppet etc.)

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).