Job Description Summary

Are you skilled in ServiceNow automation and ready to go farther? 

Our Identity Management team is expanding to support additional technologies.  You’ll join a high-performing team that values continuous learning, innovation, and practical results.

Job Description

This position follows our hybrid workstyle policy: Expected to be in a Raymond James office location a minimum of 10-12 days a month.

 Please note: This role is not eligible for Work Visa sponsorship, either currently or in the future.

  

Responsibilities:

• Build ServiceNow forms and automation that integrate with SailPoint and other identity management workflows to enable quicker user access and request management.
• Analyze system requirements, including identifying program interactions and appropriate interfaces.
• Write and/or review system specifications, including output requirements and flow charts.
• Make recommendations regarding the development of new code or reuse of existing code.
• You will participate in software system testing and validation procedures, programming, and documentation.
• Ensure proper analysis of problems and programming approaches to prevent rework and schedule slippage.
• Assist in preparing and updating project plans. 
• May lead assigned projects, including assigning tasks, coordinating efforts, and monitoring performance.
• Perform other duties and responsibilities as assigned.

Qualifications:

• 5+ years of relevant development or engineering experience
• Previous experience with ServiceNow engineering and development is required.
• Knowledge of ServiceNow IT Modules (i.e., ITSM, ITOM, ITBM/ SPM, GRC/ IRM, SecOps, Vulnerability Response, Service Portal, SAM Pro, Integration Hub, and/or Performance Analytics.)
• Development skills in JavaScript on the ServiceNow Platform
• Experience with integrations (e.g., REST APIs, LDAP, Active Directory, JDBC, Orchestration, etc.)
• Experience with Scoped Applications
• Experience with Flow Designer, preferred
• Experience with Integration Hub, preferred
• Experience with Service Portal, preferred
• ServiceNow Certification is a plus: Certified Application Developer

Ability to:
Flexibility to occasionally work a non-standard shift including nights and/or weekends.

Education

Bachelor’s: Computer and Information Science, Bachelor’s: Information Technology, High School (HS) (Required)

Work Experience

General Experience - 6 to 10 years

Certifications

Other Certification Not Listed - Other

Travel

Less than 25%

Workstyle

Hybrid

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. 

We expect our associates at all levels to:
•  Grow professionally and inspire others to do the same
•  Work with and through others to achieve desired outcomes
•  Make prompt, pragmatic choices and act with the client in mind
•  Take ownership and hold themselves and others accountable for delivering results that matter
•  Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates.  When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.