Job Description Summary

Deliver corporate communication services and build relationships with stakeholders, customers, media, internal staff, and business associates. Develop strategies to improve the corporate image, and advise management and other employees on all aspects of communication. Act as a link to external media to deliver the messages to the target audience. Write press releases, articles and other material.

Summary of the Position:

The CRA and Initiatives Coordinator is responsible for driving and managing key change initiatives across the bank and supporting the CRA Officer in executing the bank’s Community Reinvestment Act strategy. This role leads large-scale transformational projects that align organizational processes, culture, and technology and ensures accurate documentation of CRA activities. These combined responsibilities support both regulatory excellence and enterprise-wide innovation.

Primary Functions of the Position:

• Direct organizational change initiatives from initial planning through implementation, ensuring timely and cost- efficient execution while minimizing operational disruptions.
• Foster a culture of adaptability and ongoing improvement, inspiring innovation and promoting active employee engagement throughout transformational initiatives
• Oversee centralized tracking of Community Reinvestment Act (CRA) activities using Kadince, including charitable donations, employee volunteer hours, Community Development loans, and qualified investments.
• Conduct quarterly audits of CRA documentation to ensure accuracy, completeness, and adherence to regulatory requirements.
• Represent the bank at community events, nonprofit meetings, and CRA partner engagements to build strong relationships and promote outreach to low- and moderate-income (LMI) communities.
• Support the implementation of the bank’s CRA Strategic Plan by partnering with internal departments and external stakeholders to ensure consistent execution and reporting.

Education and Experience Requirements:

• Bachelor’s degree preferred
• 2–5 years of CRA, compliance, change management, or community development experience.
• Strong understanding of CRA regulations.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively across departments.

Essential Skills and Abilities:

• Strong project management and organizational skills.
• Experience with nonprofit partnerships and community outreach.
• Familiarity with CRA documentation standards and audit preparation.
• Background in financial services, public policy, or community development.
• Highly adaptable and resilient, able to navigate ambiguity and shifting priorities while maintaining composure and providing guidance during periods of organizational transition or uncertainty.

Bachelor’s: Business Administration, Bachelor’s: Mass Communication, Bachelor’s: Public Relations

General Experience - 7 to 12 months

Travel

Workstyle

Resident

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. 
We expect our associates at all levels to:
•  Grow professionally and inspire others to do the same
•  Work with and through others to achieve desired outcomes
•  Make prompt, pragmatic choices and act with the client in mind
•  Take ownership and hold themselves and others accountable for delivering results that matter
•  Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates.  When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.