Job Description Summary

Under general supervision, uses specialized knowledge and skills obtained through training and experience to process small business loans and prepare settlement documents. Responds to inquiries, processes, balances and reconciles client and lender positions. Extensive contact with internal and external customers is required to obtain, clarify or provide facts and information and to identify, research, and resolve problems.

Job Description

Essential Duties and Responsibilities

• Obtains required documentation and processes all small business loan packages.

• Inputs loan data into settlement and SBA systems for setup and activation.

• Coordinates settlements with customers for purchase of SBA loans.

• Prepares settlement packages for funding.

• Prepares monthly loan certificate inventory.

• Processes and posts all SBA loan principal and interest payments.

• Processes and posts loan payoffs.

• Balances SBA loan transfer fees.

• Perform Reconciliation for P & I payments between the investors and originator.

• Customer service liaison for safekeeping accounts.

• Escalates more complex service issues to seasoned associates.

• Performs analysis for safekeeping statements.

• Performs other duties and responsibilities as assigned.

Knowledge of

• Basic technical concepts, practices and procedures of small business loan documentation and processing.

• Fundamental principles of banking and finance.

• Financial markets and products.

• SBA Underwriting guidelines and regulations.

• Federal and State lending laws.

• Loan software packages.

Skill in

• Processing the loan packages.

• Verifying loan packages and supporting documents.

• Preparing loan settlement packages.

• Performing loan calculations.

• Operating standard office equipment and using required software applications, including Microsoft Office with an emphasis on Excel.

• Mass communication distributions.

Ability to

• Read, interpret, analyze and apply information from loan package documents.

• Interpret and apply policies.

• Organize, manage and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment.

• Communicate effectively, both orally and in writing.

• Work independently.

• Establish and maintain effective working relationships.

• Maintain currency in loan processing policies and procedures.

Education/Previous Experience

• Associate's Degree and one (1) to three (3) years of small business loan processing experience.

• ~or~

• An equivalent combination of education, training or experience.

Education

High School (HS) (Required)

Work Experience

General Experience - 13 months to 3 years

Certifications

Travel

Less than 25%

Workstyle

Resident

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. 

We expect our associates at all levels to:
•  Grow professionally and inspire others to do the same
•  Work with and through others to achieve desired outcomes
•  Make prompt, pragmatic choices and act with the client in mind
•  Take ownership and hold themselves and others accountable for delivering results that matter
•  Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates.  When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.