Job Description Summary

Wiemann Wealth is a private wealth practice that provides professional, empathetic, and extraordinary service to its clients. We work as a collaborative team to understand our clients’ values, goals, and concerns. As we grow, we are seeking a Registered Client Associate who aligns with our values.

The Registered Client Associate manages the overall operational efficiency of the branch office. The ideal candidate has financial services industry experience and is proficient in front- and back-office operations. Additionally, they will be team-oriented and have a strong affinity for organization and process in a professional and discreet environment.

Best-fit ideas come from truly knowing our clients – and that’s what you’ll find here at Wiemann Wealth. Look no further. Apply today!

Job Description

Essential Duties and Responsibilities

• Daily interactions with clients, including basic inquiries, account information, and scheduling of meetings, on the phone, in-person, virtually and through mailings.

• Works both independently and within a team environment to provide crucial support to the financial advisors and branch office.

• Open new client accounts, process money movement, and research information as needed
• Take trade instruction from clients and enter trades

• Creates and maintains records and files utilizing Client Relationship Management (CRM) software.

• Researches and resolves complex problems relating to client accounts and inquiries.

• Greets clients, prospects, and vendors in a warm and friendly manner

Knowledge, Skills, and Abilities

Knowledge of

• Company policies and procedures and industry rules and regulations

• Investment concepts, practices and procedures used in the securities industry

• Financial markets and products

• Technology, both hardware and software

Skill in

• Client Relationship Management (CRM) software, or similar contact management software.

• Microsoft Office 365 applications

• Effective communication across multiple client platforms (in-person, virtual, phone and mail)
• Project management
• Organization
• Attention to detail
• Time management

Ability to

• Operate standard office equipment and use required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases.

• Handle conversations with discretion and lead others in providing a high level of customer service in a calm and professional manner, constantly projecting a service attitude.

• Display professional and pleasant appearance and demeanor to work with clients; utilize tact and diplomacy in dealing with customers in a deadline-driven environment.

• Employ good analytical skills to be able to research account information and resolve problems.
• Proficiency in Microsoft Suite, AI, Teams and a general understanding of cybersecurity protocols.
• Proficiency in Client Relationship Management software

• Utilize good interpersonal and verbal and written communication skills to deal with clients, financial advisors, support staff and home office personnel.
• Effectively organize, manage, track and complete multiple detailed tasks and assignments with frequently changing priorities and deadlines.

Education

• Bachelor’s degree from four-year college or university

Licenses/Certifications

• Series 7 & 66, or required to obtain within 6 months

Wiemann Wealth and its employees are independent contractors with respect to Raymond James, not employees of Raymond James. The term “Raymond James” includes but is not limited to Raymond James Financial Services, Inc. (“RJFS”) and Raymond James Financial Services Advisors. Inc. (“RJFSA”) as affiliates.

Education

Bachelor’s (Required)

Work Experience

General Experience - 3 to 6 years

Certifications

Securities Industry Essentials Exam (SIE) - Financial Industry Regulatory Authority (FINRA)

Travel

Less than 25%

Workstyle

Resident

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave.  Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

 

 

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. 

We expect our associates at all levels to:
•  Grow professionally and inspire others to do the same
•  Work with and through others to achieve desired outcomes
•  Make prompt, pragmatic choices and act with the client in mind
•  Take ownership and hold themselves and others accountable for delivering results that matter
•  Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates.  When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs. 

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