At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That’s one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been “Success is the only option.”

Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options.

SUMMARY:

The Senior Vice President (SVP) of Compliance combines extensive knowledge of the dynamic regulatory landscape of the consumer financial services industry with an ability to maintain and evolve a robust, proactive compliance monitoring and reporting framework to assess, mitigate, and report regulatory and other associated risk within the organization. The SVP of Compliance will possess a comprehensive understanding of the Company’s operations, systems, and reporting to ensure the Company maintains compliance with regulatory requirements while anticipating regulatory developments and emerging compliance risk. Through the implementation, monitoring, and evolution of the compliance program, the SVP, Compliance advises and assists the business in managing and meeting the organization’s compliance obligations, thereby enhancing our operational efficiency. Additionally, the SVP, Compliance will oversee the creation of key compliance metrics and reporting, in order to provide Executive Management and the Board of Directors with insight into the organization’s risk posture. 

MAJOR DUTIES/RESPONSIBILITIES:

• Maintain a superior knowledge of the consumer financial services regulatory landscape. Monitor, review, and adopt developments in the regulatory environment impacting the consumer financial services industry. Serve as a subject matter expert and embed compliance into the organization’s operations.
• Analyze and oversee the adoption of regulatory changes on corporate policies and procedures. Regularly monitor and review policies and procedures to identify gaps and ensure consistency. Lead any compliance initiative necessary in implementing required changes. In addition, assist in the development and implementation of policies, procedures and processes to minimize compliance risks. Serve as a key reviewer and approver of significant policy and procedure updates.
• Manage a team of Compliance employees to execute the annual Compliance program designed to manage risk within the organization.
• Develop and maintain Key Performance Indicators and Trigger reports based on results of the Compliance program, which will be used to quantify and report regulatory risk and inform Executive Management and Board of Directors.
• Plan, develop, and execute compliance reviews, from scope to final product with minimal management involvement and/or be able to direct staff to do the same. Analyze findings, make recommendations and communicate the findings and recommendations to various levels of management. Prepare formal written reports and track any issues to completion. Complete and maintain adequate work papers and tracking to support findings and ensure robust trend reporting needed for early risk detection and elevation of emerging issues.
• Oversee consumer complaint management programs including state and agency complaints. Ensure timely resolution and appropriate actions are taken to correct identified concerns.
• Monitor new products, marketing materials, and changes to business flow and procedures and analyze initiatives for compliance risks.
• Represent the corporate Compliance Department on cross functional initiatives, projects, and internal committees.
• Determine emerging compliance risks using a proactive approach and forward-thinking analysis and ensure that the process continues to evolve.
• Assist in the responses to regulatory examinations (state, agency) and external audits.
• Oversee the development of, and revisions to, regulatory training.

BASIC QUALIFICATIONS:

• Bachelor’s or advanced degree preferably in business, finance, or legal field or equivalent education or related training
• Relevant compliance certifications
• Ten or more years of specific consumer financial services experience such as experience working for a lending institution, bank, FinTech, or a financial services regulatory agency.
• Seven or more years’ compliance experience.
• Knowledge of laws and regulations impacting consumer financial services such as TILA/Reg Z, FCRA/Reg V, UDAAP, GLBA, EFTA/Reg E, SCRA, MLA, ECOA/Reg B.
• Excellent verbal and written communication and interpersonal skills and the ability to communicate and interact with all levels of management.
• Experience in managing teams or individuals responsible for developing and maintaining critical management reporting.
• Strong research and analytic skills
• Exposure to statistical Fair Lending analysis and credit scoring used in consumer lending and servicing.
• Ability to demonstrate and be recognized as having strong knowledge and leadership skills.
• Ability to manage implementation of regulatory requirements.
• Independent thinker with strong analytical skills and the ability to make decisions.
• Good working knowledge of standard software applications such as Microsoft Office
• Ability to travel on a periodic basis, as needed, including overnight.
• Must be independent and able to work unsupervised.
• Detail oriented​

PREFERRED QUALIFICATIONS:

• Fifteen or more years of industry experience, with at least ten years of compliance experience at medium-to-large financial institutions
• In-depth compliance knowledge of one or more of the following: BSA/AML, lending, deposits, privacy, fair lending, or compliance risk management
• CRCM, CAMS or other specialized compliance education/professional designation
• Operational and regulatory knowledge of financial institutions (banks, loan companies, broker/dealers, registered investment advisors, investment banks preferred)
• Five years or more of managerial experience 

WORK LOCATION:

• Hybrid

If you are interested in a fast paced, high growth, team oriented and great culture environment, you'll enjoy a career with us!