At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance, investment and technology solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future.

Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition

Job Purpose:
 

This position supports the productivity and activity of existing TWMS Associate Financial Professionals, Financial Service Representatives, and/or Lead Financial Professionals; as well as help create efficiency. This position will also lead the marketing efforts of the TWMS Wealth Management Services program and manages the back-office operations of the Financial Service Representatives they support.

Job Responsibilities:
 

• Support advisor sales activities
  • Execute on trade orders
    • Process paperwork for annuities and life products
    • Complete mutual fund trade tickets, place trades and monitor for settlement
    • May engage in unsolicited trades or trades at the representative's direction only
  • Assist advisor and members with sales paperwork
  • Setup draft accounts for members
  • Run illustrations, assist in fund performance research and prepare client presentations for representative
  • Contact client referrals to qualify and schedule appointments
• Service support for members
  • Review submitted paperwork for accuracy and completeness; follow up with representative, client or home office to obtain necessary documentation.
  • Assist with address changes, questions, account changes, beneficiary updates, etc.
  • Serve as a primary source for members' service questions
  • Establish and maintain files to meet compliance requirements
• Support TWMS Compliance initiatives
  • Maintain confidential member information by adhering to TWMS's policies and procedures for data security and privacy
• Present and train staff at branch meetings
  • Referral training
  • TWMS program training - training on what a broker/dealer is, how they operate and benefits they provide
• Lead execution of marketing strategy, may include:
  • Seminars
  • Lobby days
  • Direct mail or digital campaigns
  • Meet and greets
  • Call-out campaigns
  • Other strategies as identified
  • Delegate responsibilities to coordinator as appropriate

The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.

Job Requirements:

List of general education, background and experience, knowledge, skills, and abilities typically required to effectively perform the responsibilities of the job. Also include any required licenses and/or designations.
 

• Associate degree in business or marketing or equivalent experience
• Previous marketing experience preferred
• FINRA Securities Industry Essentials Examination
• FINRA Series 6 and 63 registrations required
• Life, Health, and Variable insurance license
• Working knowledge of brokerage and insurance products, terms, functions, suitability and compliance aspects
• Good customer service skills, as well as co-worker relationship skills
• Ability to perform multiple tasks while maintaining good organizational skills
• Ability to work under pressure and within time frames
• Self-motivated and able to perform tasks without supervision
• Comfortable working both face-to-face and over the phone with people
• Strong attention to detail
• Previous experience with Salesforce and proficient with Microsoft Office tools
• For individuals new to this role:
  • Have a satisfactory background check and securities registration with our licensed broker-dealer and/or verify all required insurance licensing.
  • Have all outside business activity reviewed to ensure no conflicts of interest exist and applicable regulatory requirements are met

If you’re ready to help make a difference, apply today.  A resume is required to apply. TruStage may process applicant information using an Artificial Intelligence (AI) tool.  This tool automatically generates a screening score based on how well applicant information matches the requirements and qualifications for the position. TruStage recruiters use the screening score as a guide to further evaluate candidates; the score is one component of an application review and does not automatically determine whether a candidate moves forward.  Candidates may choose to opt out of this process.

Compensation may vary based on the job level, your geographic work location, position incentive plan and exemption status.

Base Salary Range:

At TruStage, we believe a sound, inclusive benefits program is of vital importance, along with a flexible workplace that allows for work-life balance, career growth and retirement assistance. In addition to your base pay, your position may be eligible for an annual incentive (bonus) plan.  Additional benefits available to eligible employees include medical, dental, vision, employee assistance program, life insurance, disability plans, parental leave, paid time off, 401k, and tuition reimbursement, just to name a few. Beyond pay and benefits, we also recognize that flexibility, including working in a place you prefer, is essential to caring for our employees.  We will continue to strive to offer flexibility and invest in technology and other tools that will make hybrid working normal rather than an exception, so that when “life happens,” you can focus on what’s most important.

Accommodation request

TruStage is a place where everyone can bring their best self and thrive. If you need application or interview process accommodations, please contact the accessibility department.