At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Technology Product & Platform Management

Job Sub Function:

Experience Design

Job Category:

Scientific/Technology

All Job Posting Locations:

New Brunswick, New Jersey, United States of America

Job Description:

Johnson & Johnson Technology (JJT) is currently recruiting for a Sr Manager, Experience Design (XD), to lead the HR. Payroll and Global Digital Design System space. This includes working with our Corporate Business Technology, IM & MT Sub-chapter leads, IM & MT sectors, and Global Brand. At JJT, we shape the future of healthcare by unlocking the power of people, technology, and insights. We collaborate as trusted allies across functions, sectors, and regions to align business strategies with technology solutions that drive outcomes that matter and experiences that delight.

This role will lead the spaces end to end partnering across J&J. stakeholders to craft innovative digital experiences and capabilities that are relentlessly people centric. From guiding patients through treatment to enabling employees to work seamlessly from anywhere, our digital tools infuse our products with novelty, dexterity, and ease.

An internal pre-identified candidate for consideration has been identified. However, all applications will be considered.

Key Responsibilities:

Strategic Design Leadership & Advocacy

• Drive HR, Payroll & Design System XD strategy as a strategic leader, aligning with J&J’s business priorities and values. 
• Inspire and grow a high performing, people-centric XD domain, while advocating for design at senior leadership levels
• Execute strategic partner utilization for elastic demand leveraging key strategic vendors.

Cross-Business & Functional Collaboration

• Partner with leaders across HR, Payroll and Global Communications and Brand Operations stakeholders of JNJ Global Digital Design System to co-create integrated, scalable experience solutions.
• Facilitate alignment across diverse stakeholder groups through design sprints, workshops, and co-creation sessions.

Experience Design Execution

• Oversee the creation of design artifacts and frameworks – including personas, journey maps, service blueprints and prototypes – across key touchpoints
• Deliver and manage Experience Design Solutions including the Global Design System.
• Ensure digital accessibility principles are embedded in all design outputs.

Team Leadership & Development

• Attract, hire, and retain superior design talent to support product teams across functions, regions, and sectors.
• Guide and mentor XD leaders, designers, and non-designers to support development and upskill design thinking capabilities.
• Foster a culture of curiosity, collaboration, and continuous learning.
• Establish career latticing structures and professional development pathways for design talent.
• Clear ability to lead through change and experience with turnaround successes

Measurement & Impact

• Lead and facilitate the business unit/function Quarterly Business Reviews to ensure correct prioritization, objectives and key results for the domains.
• Establish KPIs and feedback loops to measure experience outcomes and continuously improve.
• Use data-driven storytelling to communicate insights, demonstrate design value and influence enterprise-wide adoption
• Evolve, conceptualize, and communicate new insights using storytelling techniques.

Qualifications:

• A minimum of a Bachelor's Degree is required, preferably in any of the following: Interaction Design, Human-Computer Interaction, Technology, Engineering, Digital Product Management, or a related field/experiences.
• 10+ years of experience in user experience design, interaction design is preferred
• Advanced knowledge of information architecture, interaction design, and user-centered design principles is preferred.
• Strong blend of business strategy, technology experience, and human-centered design is required.
• Ability to simplify complex concepts for non-technical audiences is required.
• Intellectual curiosity and awareness of industry trends in digital experience design.
• Strong decision-making, consulting, and executive-level communication skills.
• Experience leading design capabilities in a product-focused technology organization.
• Collaborative leader who influences results and builds strong, inclusive teams.
• Knowledge of HR processes, Payroll Processes and Global Digital Design System practices

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

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#LI-Hybrid

Required Skills:

 

 

Preferred Skills:

Business Savvy, Coaching, Critical Thinking, Customer Centricity, Emerging Technologies, Forward Thinking, Human-Computer Interaction (HCI), Information Technology Project Management, Software Development Management, Solution Architecture, Tactical Planning, Technical Credibility, Technical Writing, User Interfaces (UI), Visual Communications

 

 

The anticipated base pay range for this position is :

$122,000 to $212,750

Additional Description for Pay Transparency: