Job Description

Job Summary:

The Lease Administrator is responsible for managing all aspects of lease compliance, payment processing, and landlord/tenant coordination for a multi-property portfolio. This role ensures accurate interpretation and application of lease agreements, timely processing of pass-through expenses (taxes, CAM, insurance), and resolution of billing discrepancies. The position requires maintaining complete and accurate lease data, and collaborating with internal teams and external partners to uphold contractual obligations.

The ideal candidate will have strong analytical skills, attention to detail, and the ability to manage complex financial and legal documentation. Success in this role requires excellent communication, proficiency in lease administration systems, and the ability to build effective relationships with landlords, tenants, and internal stakeholders.

What will you do?

Payment Processing & Lease Compliance

• Review and interpret lease agreements to ensure accurate billing, payments, and compliance; resolve disputes and track savings.
• Process and reconcile pass-through expenses (taxes, CAM, insurance) for multiple properties in line with lease terms.
• Ensure landlords provide required documentation for expense payments and reconciliations.
• Enter one-time payment transactions per lease requirements.
• Manage landlord changes (ownership, address updates) for existing leases.
• Coordinate with insurance broker to provide certificates to landlords and lenders; collect certificates from landlords and subtenants.
• Track landlord reimbursements, prepare collection letters, and maintain accurate records.
• Collaborate with internal teams to ensure proper lease-related correspondence and accurate database records.
• Work with accounting to reconcile lease data with the general ledger.

Communication, Reporting & Dispute Resolution

• Draft routine correspondence, rental notices, and agreements; respond promptly to landlord inquiries.
• Communicate with internal departments to align on processes affecting multiple areas.
• Prepare detailed expense analyses and manage weekly, monthly, and annual reports (e.g., expense tracking, savings, status updates).
• Resolve discrepancies with tenants regarding rent and pass-through charges; support legal and property teams on delinquencies and defaults.
• Maintain strong communication with internal teams (Legal, Accounting, Real Estate, Construction) and external contacts (landlords, property managers, attorneys).

Qualifications:

• Lease Expertise: Proven ability to interpret lease agreements, including CAM, real estate taxes, insurance, reconciliations, abatements, etc.
• Payment/Reconciliation Skills: Hands-on experience with pass-through expense processing, one-time payments, landlord reimbursements, and dispute resolution.
• Documentation & Compliance: Familiarity with insurance certificates (Acord forms), required endorsements, and compliance tracking with landlords/subtenants.
• Financial Acumen: Strong understanding of general ledger interaction with real estate data, account reconciliations, and aging reports.
• Communication: Excellent written and verbal skills for landlord/tenant correspondence, internal cross-functional coordination (Legal, Accounting, Real Estate, Construction).
• Organization & Accuracy: High attention to detail, reliable record-keeping, and deadline-driven execution across multiple properties.

Certifications, Experience, and Education:

• Certifications: None
• Experience: 1-3 years of experience in administrative assistance, lease administration or similar experience; and
• Education: Associate’s Degree; or equivalent combination of education and experience. 

Location & Work Availability:

This position is Hybrid (4 days in office, 1 day remote), based at our corporate headquarters in Raleigh, North Carolina. Flexibility for occasional travel may be required.

Benefits Summary:

We believe in supporting our Team Members and those they love through comprehensive health & wellness benefits. Learn more here: https://jobs.advanceautoparts.com/us/en/benefits

Company Overview:

Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers. As of December 28, 2024, Advance operated 4,788 stores primarily within the United States, with additional locations in Canada, Puerto Rico and the U.S. Virgin Islands. The company also served 934 independently owned Carquest branded stores across these locations in addition to Mexico and various Caribbean islands. Additional information about Advance, including employment opportunities, customer services, and online shopping for parts, accessories and other offerings can be found at www.AdvanceAutoParts.com.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state, or local protected class.

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