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Manager, Commercial Education KAM

8580-Johnson & Johnson Taiwan Ltd. Legal Entity
Raritan, New Jersey, United States of America
3w ago

Full-Time
Remote

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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Sales Enablement

Job Sub Function:

Sales Training

Job Category:

Professional

All Job Posting Locations:

Raritan, New Jersey, United States of America

Job Description:

Johnson & Johnson is currently recruiting for a Manager, Commercial Education KAM to be based Remotely.

About Surgery

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Job Description Summary

Individual contributor who is a developing subject matter expert. Implements data-driven and streamlined sales training programs focused on the KAM team defined needs assessment, and educational content and account planning that focus on accelerating growth by building employee expertise. Remains abreast on training best practices, innovative new content delivery methods and maintains an in-depth knowledge of company products, services and policies, and ensures Sales Training objectives align with company vision and customer needs.

Responsibilities

Implements methods for assessing and identifying KAM Training needs by leveraging performance reports, analyzing customer feedback and analytics data, benchmarking best practices, and utilizing key metrics to measure effectiveness.
Applies in-depth knowledge of various selling functions, their specific responsibilities and crucial roles, to develop department-specific sales training programs that deliver relevant education.
Acts as a top-level KAM and developing subject matter expert on innovative sales enablement tools, sales cycle management, and strategic sales plans and provides actionable insights from customer feedback and sales reporting data to inform training curriculum.
Builds sales proficiencies that emphasize technical training, clinical selling, sales cycle operations, strategic account management, and enterprise and market effectiveness
Facilitates quality assessments of training programs and drives strategic plans to address knowledge gaps and ensure achievement of functional and organizational standards.
Collaborates with sales area leaders and internal stakeholders to share new strategic sales concepts and innovations in sales enablement platforms and customer relationship management systems that are crucial to sales performance.
Integrates Johnson & Johnson’s Credo and Leadership Imperatives into team goals and decision making.

Education & Qualifications

Required:

Bachelor's Degree
6-8 years of relevant experience.
3-5 years of KAM experience
Medical device sales, marketing, or field training experience.
Strong experience working cross-functionally in a matrixed organization.
Domestic Travel up to 25%

Preferred:

Proven Learning & Development experience, including strong capabilities in curriculum development, training implementation, and execution review.

Logistics

Primary Location: Remote

Organization: ETHICON

Medical Device Business Services, Inc (6029)

Travel: Yes, 25% of the Time

Job: Sales Training

Pay Grade: 30

Hiring Manager: Molly Foley

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Analytics Insights, Coaching, Consulting, Global Market, Learning & Development Trends, Learning Materials Development, Organizational Knowledge, Process Improvements, Sales Enablement, Sales Support, Sales Training, Strategic Sales Planning, Technical Credibility, Training Needs Analysis (TNA)

The anticipated base pay range for this position is :

$102,000.00 - $177,100.00

Additional Description for Pay Transparency:

This position is eligible to participate in the Company’s long-term incentive program.

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

Holiday pay, including Floating Holidays –13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave – 80 hours in a 52-week rolling period10 days

Volunteer Leave – 32 hours per calendar year

Military Spouse Time-Off – 80 hours per calendar year
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

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Manager, Commercial Education KAM

Job Description Summary

Implements methods for assessing and identifying KAM Training needs by leveraging performance reports, analyzing customer feedback and analytics data, benchmarking best practices, and utilizing key metrics to measure effectiveness.

Applies in-depth knowledge of various selling functions, their specific responsibilities and crucial roles, to develop department-specific sales training programs that deliver relevant education.

Acts as a top-level KAM and developing subject matter expert on innovative sales enablement tools, sales cycle management, and strategic sales plans and provides actionable insights from customer feedback and sales reporting data to inform training curriculum.

Builds sales proficiencies that emphasize technical training, clinical selling, sales cycle operations, strategic account management, and enterprise and market effectiveness

Facilitates quality assessments of training programs and drives strategic plans to address knowledge gaps and ensure achievement of functional and organizational standards.

Collaborates with sales area leaders and internal stakeholders to share new strategic sales concepts and innovations in sales enablement platforms and customer relationship management systems that are crucial to sales performance.

Integrates Johnson & Johnson’s Credo and Leadership Imperatives into team goals and decision making.

Bachelor's Degree

6-8 years of relevant experience.

3-5 years of KAM experience

Medical device sales, marketing, or field training experience.

Strong experience working cross-functionally in a matrixed organization.

Domestic Travel up to 25%

Proven Learning & Development experience, including strong capabilities in curriculum development, training implementation, and execution review.

For Candidates

About Us

Helpful Resources

Manager, Commercial Education KAM

Job Description Summary

Implements methods for assessing and identifying KAM Training needs by leveraging performance reports, analyzing customer feedback and analytics data, benchmarking best practices, and utilizing key metrics to measure effectiveness.

Applies in-depth knowledge of various selling functions, their specific responsibilities and crucial roles, to develop department-specific sales training programs that deliver relevant education.

Acts as a top-level KAM and developing subject matter expert on innovative sales enablement tools, sales cycle management, and strategic sales plans and provides actionable insights from customer feedback and sales reporting data to inform training curriculum.

Builds sales proficiencies that emphasize technical training, clinical selling, sales cycle operations, strategic account management, and enterprise and market effectiveness

Facilitates quality assessments of training programs and drives strategic plans to address knowledge gaps and ensure achievement of functional and organizational standards.

Collaborates with sales area leaders and internal stakeholders to share new strategic sales concepts and innovations in sales enablement platforms and customer relationship management systems that are crucial to sales performance.

Integrates Johnson & Johnson’s Credo and Leadership Imperatives into team goals and decision making.

Bachelor's Degree

6-8 years of relevant experience.

3-5 years of KAM experience

Medical device sales, marketing, or field training experience.

Strong experience working cross-functionally in a matrixed organization.

Domestic Travel up to 25%

Proven Learning & Development experience, including strong capabilities in curriculum development, training implementation, and execution review.

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