Program Assistant

  • Prairie View A&M University
  • Dallas, TX
  • 1mo ago
  • Full-Time
  • On-site

Job Title

Program Assistant

Agency

Texas A&M University Health Science Center

Department

Comprehensive Dentistry

Proposed Minimum Salary

$21.51 hourly

Job Location

Dallas, Texas

Job Type

Staff

Job Description

Our Commitment  

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences.  Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service. 

Who we are 

A part of the Texas A&M University Health Science Center, Texas A&M College of Dentistry in Dallas was founded in 1905 and is a nationally recognized center for oral health sciences education, research, specialized patient care and continuing dental education. As one of the fastest-growing academic health centers in the nation, the Texas A&M University Health Science Center encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery.  

 

What we want 

The College of Dentistry is looking for a Program Assistant to serve in the Comprehensive Dentistry department.  We desire an individual who subscribes to and supports our commitment as stated above. The successful applicant will bring an expert level of experience to the position and understand the demands of supporting executives in a fast-paced environment. This person must be professional, enjoy working in a high-volume environment and be able to apply strong organizational skills while being flexible in their daily routine. If this is you, we invite you to apply to become a member of our team. 

 

What you need to know 

Proposed Salary: $21.51 hourly

Work Schedule/Location: Located in Dallas, TX, this an on-site role with a typical schedule of Monday – Friday 8am to 5pm. 

Cover Letter/Resume: A cover letter and resume will assist us in our review of your application materials.  These can be uploaded on the application under CV/Resume. 

 

Required Education and Experience

  • Bachelor's degree or equivalent combination of education and experience.

Preferred Qualifications

  • Excellent customer service skills

  • Ability to work efficiently and with minimal errors

  • Attention to detail

  • Bilingual

  • Experience working in a clinical environment

  • Prior scheduling experience

Responsibilities 

Dental Student Scheduling

  • Responsible for scheduling patients for D2 - D4 dental students within their group by phone or in person in accordance with prescribed guidelines. 

  • Documents in the electronic health record all no show and cancelled appointments.

  • Completes daily confirmations for assigned group.

  • Maintains attendance and track student clinic hours.

  • Enter hours weekly into Axium (Electronic Patient Database).
     

Communication/Patient Records

  • Documents all patient communication on the electronic appointment request and as needed, in the electronic health record.

  • Ensures appropriate documentation should be added to the electronic health record and electronic appointment request and request made for the letters to be created and mailed.

  • Tracks and monitor patient response to letters.

  • Determines the need for contact, warning and close out letters.

  • Confers with patients regarding current charges for procedures.


Assists Program Assistants

  • Learns the duties of the program assistants in each of the six group practices and acts as a backup during peak clinic time.

  • This position does not have a group practice to manage but will train with each program assistant who manages a student load of approximately 50 students throughout the academic year. 

  • Responsible for a group practice when a program assistant is out sick, on vacation, or running late. 

 

Why Texas A&M University?

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes. 

 

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered, or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to prepopulate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.