The Opportunity

We’re looking for a part-time (20h/week) Workplace Coordinator to ensure a welcoming, safe, and productive workplace. As the main point of contact and culture ambassador, you’ll oversee daily office operations, manage resources and facilities, support local teams, and ensure compliance—all while creating an engaging environment for employees.

What You’ll Be Doing:

Site Coordination

• Main contact for employees, guests, and vendors

• Manage reception, mail, supplies, desks, and access

• Oversee maintenance, cleaning, security, and facilities

• Partner with IT on hardware, AV, and new-hire setups

• Ensure health & safety standards and resolve issues quickly

People Experience

• Support onboarding/offboarding (workspace, badges, swag)

• Drive office culture initiatives and events

• Share office updates and communications

• Act as the go-to expert with a customer-first mindset

Compliance and Safety

• Ensure emergency preparedness and safety compliance

• Maintain documentation and manage visitor access

• Support ergonomic assessments and accommodations

Events

• Support office events (all-hands, town halls, trainings)

• Manage event communications and logistics

• Oversee swag, storage, and inventory

• Set up, reset, and support external events as needed

What We’re Looking For:

• Proven experience in facilities, office management and/or hospitality environment.

• Proven success managing vendors and suppliers.

• Strong project management and organizational skills.

• Strategic mindset with a hands-on approach to execution.

• Comfort working in fast-paced, in-person settings.

Our Benefits:

• Wellness and home office stipend

• Comprehensive health & dental coverage

• Generous paid time off + parental leave

• Learning & development support

• Hybrid, flexible work culture

UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program.  Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.  We welcome people of different backgrounds, experiences, abilities and perspectives.  UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.