Job Description:

Position: Inside Sales Associate I

Job Summary

This Inside Sales Associate manages assigned accounts and programs, focusing on revenue growth through strong relationships, understanding customer needs, and delivering exceptional service.

Essential Job Responsibilities

• Develop sales goals and drive account growth by building strong relationships with existing and new customers.
• Present and demonstrate the value of products and services to prospective or existing buyers and other decision makers.
• Manage customer quote requests by coordinating with Estimating, reviewing finalized quotes, presenting them to customers, and negotiating terms as needed.
• Collaborate across departments to support order fulfillment and program planning.
• Partner with Sales and Production to oversee new product launches and ensure smooth implementation through established processes.
• Manage prospects through the sales cycle and maintain opportunity pipeline.
• Compile and analyze data to prepare reports for management.
• Investigate and assist to resolve customer complaints.
• Keep customer information and activity up to date in CRM database.
• Perform additional duties as assigned.

Required Qualifications

• Bachelor's degree or equivalent
• 4+ years related experience or equivalent combination of education and experience in a technical selling role
• Previous manufacturing experience
• Proficient with MS Office software (Word, PowerPoint, Excel, Outlook) and use of a PC
• Ability to learn and use a CRM (Salesforce) and sales enablement tools
• Ability to learn and use and interpret reporting metrics from company database

Preferred Skills and Experience

• Data Analysis: Ability to analyze metrics and extrapolate practical solutions and recommendations.
• Negotiation: Ability to communicate and deliver a value proposition; broker relevant deals and deliver a win-win oriented
• Project Management: The ability to manage your task flow and complete assignments on time.
• Communication: Ability to deliver written and oral communications in constructive and concise manner.
• Travel: Limited travel required to meet current customers and develop new ones.
• Business Savvy: A strategic thinker who is disciplined and exhibits a strong understanding of the business, its financial commitments, customers, competitive environment and other key metrics.
• Self-Starter: Ability to work independently and is able to plan and prioritize activities.
• Innovation/Creativity: Boldly champions and embraces continuous improvements through new and creative ideas. Open-minded, courageous and challenges the status quo to improve business.
• Execution Excellence: Consistently delivers strong business results and maintains a passion for winning. Complies with all legal requirements.

Additional Skills/Experience

• Strong attention to detail with a focus on quality at all times.

• Strong verbal and written communication skills.
• Good analytical and decision-making skills.

• Strong organization and time management skills with the ability to prioritize work based on business needs.
• Ability to define problems, collect data, establish facts, and draw valid conclusions, to prioritize and work in a multi-tasked environment.
• Ability to work under time constraints with changing priorities under minimal supervision.
• Must be able to follow directions and work in a team environment.

Physical Requirements

• The requirements listed represent the physical conditions necessary to perform the essential functions of this role. Reasonable
• accommodation may be provided for individuals with disabilities.
• Regularly required to sit and communicate verbally.
• Occasionally required to stand, walk, handle objects, and reach with arms and hands.
• May need to lift or move items up to 50 pounds.
• Vision requirements include close, distance, color, peripheral vision, depth perception, and
• ability to adjust focus.

Company Overview

Boyd is the world’s leading innovator in sustainable engineered material and thermal solutions that make our customers’ products better, safer, faster, and more reliable. We develop and combine technologies to solve ambitious performance targets in our customers’ most critical applications. By implementing technologies and material science in novel ways to seal, protect, cool, and interface, Boyd has continually redefined the possible and championed customer success for over 90 years.

Additional Information

This document is intended to describe the general content of, and requirements for performing this job.  It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Boyd is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disabilities age, sexual orientation, marital or veteran status, or any other legally protected status.

All Job Posting Locations (Location)

Remote Type

EEO Statement

Boyd Corp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.